Jump to content

AdwCleaner -Wont Clean -W10 BlueScreen sad face


Recommended Posts


I believe I recently got a virus, Malwarebytes cleaned it and i I ran the Adware Cleaner to make sure everything was gone. AdwCleaner fouund some items in my registry and it gives me the blue sad w10 screen when i click the clean button. I have the premium version of Malwarebytes and when i scan my computer again , it comes out clean, but AdwCleaner's outcome is attached. Please advise. How can i get these PUPS out? Do i manually delete?


Edited by Mariange
manually remove?
Link to post
Share on other sites

  • Staff

Hello Mariange

What did Malwarebytes detect and remove?  Can you please attach the Malwarebytes Scan Report?  Open Malwarebytes and click Reports

Select the Scan Report that shows the detections, double click to open it, then click Export as .txt file.

Also, l'd like to get a look at what's going on with this machine.  This next scanner will not make any changes to your machine on its own, nor will it divulge any personal information that may compromise your security.

Please download Farbar Recovery Scan Tool from here http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ and save it to your desktop.

Note: You need to run the version compatible with your system – for you, this would be the 32-bit version.

**After you click the Download Now 32-bit, another page will open — DO NOT CLICK ANY ADDITIONAL 'download now' buttons, just wait and look toward the bottom of your browser for the option to Run or Save. Click Save.

•Double-click to run it. When the tool opens click Yes to the disclaimer.

Note: If you are prompted by Windows SmartScreen, click More info followed by Run anyway.

•Click the Scan button.

•When the scan has finished, it will save 2 logs  in the same directory the tool was run from.  Please attach the following logs:



Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.