Jump to content

Getting Support

Recommended Posts

I have started multiple tickets since Thursday last week (10/12/2017) with no response.  I have 200 licenses but am unable to get anyone to respond to my requests.  

I have a MBAM enterprise implementation that is acting up in a variety of ways.  How can I get support?

Link to post
Share on other sites

If you are a currently subscribed business customer, then use https://support.malwarebytes.com/community/business to view knowledgebase.

Use this link to submit your support ticket requests https://www.malwarebytes.com/support/business/#techhelp

This Malwarebytes Forum is mainly for consumer and crowd-sourced responses.

Edited by AndrewPP
Link to post
Share on other sites

Andrew,  I submitted 3 tickets since Thursday last week.  It doesn't make sense to submit any more since I am getting no response from Tech support.  Are there any other avenues to contact support without a support contract.  My licenses are valid until next year.


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.