Jump to content

Unable to install the latest version of MWB

Recommended Posts

Malwarebytes Premium 3.1.2 seems to be working fine - I'm running a scan now. The problem I have is when I boot the computer or run MWB I get a message to say that an upgrade is ready to install and when I click on install and go through to start the install the BSoD happens.

Link to post
Share on other sites

It looks like perhaps your Self-Protection driver isn't actually updating properly. Can you try disabling self-protection under Settings -> Protection, rebooting, and then installing the latest Malwarebytes 3.2 from https://downloads.malwarebytes.com/file/mb3. After that, try enabling self-protection and seeing if the issue occurs still


Link to post
Share on other sites

When does the BSOD happen, still when you run mb-clean? If so, let's try this:

  1. Open Malwarebytes 3
  2. Go to Settings -> Protection
  3. Turn off "Start Malwarebytes at Windows startup"
  4. Open an admin command prompt
  5. Type the following command and press Enter
    sc config mbamchameleon start= disabled
  6. Reboot
  7. Download mb-check from https://downloads.malwarebytes.com/file/mb3_check
  8. Run mb-check
  9. Upload the zip file it creates on your desktop
Link to post
Share on other sites

The cleanup tool has run successfully and downloaded the latest version of MWB and the install is proceeding but seems to be taking a very long time. As a separate issue: Ive never been able to get the "RootKIt" module to work. Will it work with this incarnation?

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.