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Unable to install the latest version of MWB


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Malwarebytes Premium 3.1.2 seems to be working fine - I'm running a scan now. The problem I have is when I boot the computer or run MWB I get a message to say that an upgrade is ready to install and when I click on install and go through to start the install the BSoD happens.

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It looks like perhaps your Self-Protection driver isn't actually updating properly. Can you try disabling self-protection under Settings -> Protection, rebooting, and then installing the latest Malwarebytes 3.2 from https://downloads.malwarebytes.com/file/mb3. After that, try enabling self-protection and seeing if the issue occurs still

 

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When does the BSOD happen, still when you run mb-clean? If so, let's try this:

  1. Open Malwarebytes 3
  2. Go to Settings -> Protection
  3. Turn off "Start Malwarebytes at Windows startup"
  4. Open an admin command prompt
  5. Type the following command and press Enter
    sc config mbamchameleon start= disabled
  6. Reboot
  7. Download mb-check from https://downloads.malwarebytes.com/file/mb3_check
  8. Run mb-check
  9. Upload the zip file it creates on your desktop
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The cleanup tool has run successfully and downloaded the latest version of MWB and the install is proceeding but seems to be taking a very long time. As a separate issue: Ive never been able to get the "RootKIt" module to work. Will it work with this incarnation?

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