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Web Sites being blocked

1PJohn
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1PJohn

1PJohn

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I keep getting what appears to be a Malwarebytes pop up that lists an IP address 38.134.106.124 and sometimes 126 that is asking me to install as a website exclusion when visiting websites

that I always visit. So I pinged the website that I always visit and installed it in my Malwarebytes Exclusion under settings. I then revisited my favorite website to see if I still got the pop up,

sure enough I started getting the MWB pop up againj asking me to install the above IP address into Exclusions.

Running Windows XP and Using Google Chrome. I might add that when running an outdated version of  Internet Explorer I do no get the MWB pop up.

Any help would be appreciated.

Thanks

John  

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Durew

Durew

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Hey 1PJohn,

As far as I can tell from your story you can still visit favorite site , so that is not the one being blocked. (that would make your favorite website look like this)

The ip-adres traces back to an ad-server. (see website below). Malwarebytes is blocking some ads that your favorite sites are trying to display. 

https://ipinfo.io/38.134.106.124

 

I'm sure there is an option in Malwarebytes to silence the pop-ups.

I hope I interpreted your story correctly and that this answers your question. If you have any questions, please ask.

Regards,
Durew

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1PJohn

1PJohn

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Thanks Durew,

What's funny about his pop up is it shows up as a Malwarebytes pop up complete with logo and all, it really looks like the pop up is from Malwarebytes.

Your right, when I look into Malware/ Reports the pop up is being blocked.

I would like to know how I can get rid of the phony Malwarebytes pop up. It's distracting and I have to keep closing it.

 

Thanks for the reply

John   

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Durew

Durew

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Hi 1PJohn,

The pop-up is from malwarebytes as far as I can tell. You should be able to turn it off in in settings->application and toggle "show malwarbytes notifications in the windows system tray" to off.

To explain in a bit more detail what seems to be happening. When you go to a site, your computer connects to the IP-address of the website and recieves instructions on how to display the webpage. These instructions may, and usually do, involve loading stuff from other IP-addresses as well. One the latter IP-addresses was blocked by Malwarebytes, and malwarebytes informed you of this.

As always: If you have any questions, please ask.

Regards,
Durew

Edited by Durew
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1PJohn

1PJohn

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Posted (edited)

Thanks for your help. Followed your advise and it worked.

Now if I can get rid of this pop yellow pop up that says my "Adobe Flash Player is out of date" that would be great. I think it's adware. MWB hasn't caught it.

Is there an Adware removal program you recommend.

Oh, running Chrome on windows xp. Have MWB Premium latest update.

Thanks

John

Edited by 1PJohn
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Durew

Durew

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Hi 1PJohn,

If you think the pop-up is caused by an infection I would like to refer to :

This topic explains you to get help (for free) with the removal of adware (and other malware). If MWB didn't catch it I'd recommend going there first. I have more confidence in the people of Malware Removal than any program out there.

I hope this helps and as always: if you have any questions, please ask.

Regards,
Durew

Edited by Durew
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Durew

Durew

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Hi 1PJohn,

I'm glad to see you are willing to go through the malware removal process. Malware removal is, as the topic described, covert in the malware removal sub forum to prevent non-experts from trying to help those with infected computers and possibly messing things up. As such I am not allowed to help you with removing the adware. Please start a topic in https://forums.malwarebytes.com/forum/7-malware-removal-for-windows/ as the post I refered to earlier described. There they can help you with any possible infection. Once your PC is declared clean I can attempt to help you further over here.

I hope this helps and if you have any questions, please ask.

Regards,
Durew

 

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1PJohn

1PJohn

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1 hour ago, Durew said:

Hi 1PJohn,

I'm glad to see you are willing to go through the malware removal process. Malware removal is, as the topic described, covert in the malware removal sub forum to prevent non-experts from trying to help those with infected computers and possibly messing things up. As such I am not allowed to help you with removing the adware. Please start a topic in https://forums.malwarebytes.com/forum/7-malware-removal-for-windows/ as the post I refered to earlier described. There they can help you with any possible infection. Once your PC is declared clean I can attempt to help you further over here.

I hope this helps and if you have any questions, please ask.

Regards,
Durew

Okay, visited the above site and attached the following to "Possible Malware or Infection" in the forum:

JRT  and MWB Report 2 and after scanning my machine with the above recommended program attached "Addition" and "FRST"

Thanks for your help

John

 

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Edited by 1PJohn
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  • 2 months later...
gmessina44

gmessina44

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Posted

I just upgraded to Malwarebytes Premium 3.3.1.2183.  I am unable to turn off Windows system tray notifications.  In settings, I set the slider to Off, but this setting is not saved and the notifications continue.  I do not wish to exclude any websites from blocking, I only want to stop the notifications.  This issue is a deal breaker for me.

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Porthos

Porthos

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27 minutes ago, gmessina44 said:

I am unable to turn off Windows system tray notifications. 

Turning off notifications should be working.

Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

  1. FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs
  2. Download FRST and save it to your desktop. Tell any program that blocks it to ignore or allow. It IS SAFE. It contains no info that can identify or harm you.
  3. NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  4. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  5. Press the "Scan" button
  6. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
  7. NEXT: Create and obtain an mb-check log
  8. Download MB-Check and save to your desktop
  9. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
  10. This will produce one log file on your desktop: mb-check-results.zip
  11. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
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