Cannot Activate Code From RETAIL BOX On New MWB.

[Stupidtechstuff]

I called the Support Number on the box
1-866-279-0239 dsoultion.
 they told me they no long support the retail box or Tech support for Malwarebytes.

 

I haven't installed malwarebytes since switching from win7 to win10. Today I found this box and decided to download it.

THEY KEY works and is accepted when I use the CD and INSTALL. but puts me to trail and does not work ONCE i update.

 

I have 
ID: ___________ - _____________

Key: _____ - _____ - _____ -_____

 

made sure all was correct cap and all. WHEN I google this problem all the support links that people link to Leads me to a 401 Error Page

 [ JIVE ]
"

Oops, the page can't be found

Sorry, the page you requested can't be found. You can go back and try again, or start again at home.

"

 

 Can I get some help activating my Life time Key from Newegg on the newer MalwareBytes!

[Firefox]

Hello and Welcome!

Sorry your having issues. The issue you have can only be solved by contacting the help desk  RIGHT HERE and creating a ticket.

[Stupidtechstuff]

I guess " Maria " from Chat support dosen't know this was sold in Retail box. and just dumped me from Chat support to email Support since it's getting close to closing time for them. cuz No reply for 30mins now on email she said she will move to after giving her everything she is asking for ...

 10 outa 10 ./sarcasm

[Porthos]

7 minutes ago, Stupidtechstuff said:

No reply for 30mins now on email she said she will move to after giving her everything she is asking for ...

Help at the help desk can take 4-7 days with it being as busy as it is. Also, it is not actually "chat' it is email.

[Stupidtechstuff]

Well I was in the SUPPORT [CHAT] before she dumped me to email.

____________________
Maria (Mon, 10/16/2017, 03:55:53 pm)
I am going to end this chat and follow up with the email so you can send the documents.
______________________

 

 send Docs and nothing...

 

soo you know. when the employee calls it chat. pretty safe to assume that's what it is called.

Edited October 16, 2017 by Stupidtechstuff
add

[dcollins]

Can you private me message me your ticket number (not the chat, the email one) and I'll look into this for you?