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SwissArmy.Sys error 0Xc0000225

Widey79

By Widey79
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Widey79

Widey79

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I have received the following error when starting up my laptop along with a lovely blue screen :\Windows\system32\drivers\MBAMSwissArmy.Sys, Status: 0Xc0000225.

 

I have run FRS and received the following report:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 16-10-2017
Ran by T (administrator) on DESKTOP-EOJMJKT (16-10-2017 20:46:30)
Running from E:\
Loaded Profiles: T (Available Profiles: defaultuser0 & T)
Platform: Windows 10 Pro Version 1703 170317-1834 (X64) Language: English (United Kingdom)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [629152 2017-03-18] (Microsoft Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-4183730705-2921473627-3752225358-1001\...\RunOnce: [Uninstall 17.3.6816.0313\amd64] => C:\Windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\T\AppData\Local\Microsoft\OneDrive\17.3.6816.0313\amd64"
HKU\S-1-5-21-4183730705-2921473627-3752225358-1001\...\RunOnce: [Uninstall 17.3.6816.0313] => C:\Windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\T\AppData\Local\Microsoft\OneDrive\17.3.6816.0313"

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 194.168.4.100 194.168.8.100
Tcpip\..\Interfaces\{7e35aba7-bc13-46d5-89a9-29b59656a1fb}: [DhcpNameServer] 194.168.4.100 194.168.8.100
Tcpip\..\Interfaces\{a7b8b972-5588-4177-a6f1-aa2a65b2078e}: [DhcpNameServer] 194.168.4.100 194.168.8.100

Internet Explorer:
==================

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 Sense; C:\Program Files\Windows Defender Advanced Threat Protection\MsSense.exe [3913064 2017-03-20] (Microsoft Corporation)
R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [278616 2017-05-04] (Synaptics Incorporated)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [342264 2017-03-18] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [102816 2017-03-18] (Microsoft Corporation)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 SDFRd; C:\Windows\System32\drivers\SDFRd.sys [31128 2017-03-18] ()
R3 Thotkey; C:\Windows\System32\drivers\Thotkey.sys [44952 2017-04-27] (Toshiba Client Solutions Co., Ltd.)
S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [44632 2017-03-18] (Microsoft Corporation)
R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [294816 2017-03-18] (Microsoft Corporation)
R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [121248 2017-03-18] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-10-16 21:10 - 2017-10-16 20:22 - 000000000 ____D C:\Windows\Panther
2017-10-16 20:56 - 2017-10-16 20:56 - 000000000 ___DC C:\Windows.old
2017-10-16 20:46 - 2017-10-16 20:46 - 000000000 ____D C:\FRST
2017-10-16 20:43 - 2017-10-16 20:43 - 000003370 _____ C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-4183730705-2921473627-3752225358-1001
2017-10-16 20:41 - 2017-10-16 20:43 - 000002362 _____ C:\Users\T\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2017-10-16 20:41 - 2017-10-16 20:43 - 000000000 ___RD C:\Users\T\OneDrive
2017-10-16 20:40 - 2017-10-16 20:40 - 000000000 ____D C:\ProgramData\Microsoft OneDrive
2017-10-16 20:39 - 2017-10-16 20:39 - 000000000 ____H C:\Windows\system32\Drivers\Msft_Kernel_SynTP_01011.Wdf
2017-10-16 20:38 - 2017-10-16 20:38 - 000000000 ____D C:\Users\T\AppData\Local\Publishers
2017-10-16 20:38 - 2017-10-16 20:38 - 000000000 ____D C:\Program Files\Synaptics
2017-10-16 20:37 - 2017-10-16 20:40 - 000000000 ____D C:\Users\T\AppData\Local\Packages
2017-10-16 20:37 - 2017-10-16 20:37 - 000000000 __RHD C:\Users\Public\AccountPictures
2017-10-16 20:37 - 2017-10-16 20:37 - 000000000 ____D C:\Users\T\AppData\Roaming\Adobe
2017-10-16 20:37 - 2017-10-16 20:37 - 000000000 ____D C:\Users\T\AppData\Local\VirtualStore
2017-10-16 20:37 - 2017-10-16 20:37 - 000000000 ____D C:\Users\T\AppData\Local\TileDataLayer
2017-10-16 20:37 - 2017-10-16 20:37 - 000000000 ____D C:\Users\T\AppData\Local\ConnectedDevicesPlatform
2017-10-16 20:37 - 2017-10-16 20:37 - 000000000 ____D C:\Program Files (x86)\Intel
2017-10-16 20:37 - 2017-10-16 20:37 - 000000000 ____D C:\Intel
2017-10-16 20:36 - 2017-10-16 20:41 - 000000000 ____D C:\Users\T
2017-10-16 20:36 - 2017-10-16 20:36 - 000000020 ___SH C:\Users\T\ntuser.ini
2017-10-16 20:36 - 2017-10-16 20:36 - 000000000 ____D C:\ProgramData\USOShared
2017-10-16 20:33 - 2017-07-12 05:39 - 000942592 _____ (Microsoft Corporation) C:\Windows\system32\wbiosrvc.dll
2017-10-16 20:29 - 2017-10-16 20:39 - 000853566 _____ C:\Windows\system32\PerfStringBackup.INI
2017-10-16 20:28 - 2017-10-16 20:28 - 000000000 ____D C:\Windows\CSC
2017-10-16 20:28 - 2017-03-18 21:56 - 002233344 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PrintConfig.dll
2017-10-16 20:27 - 2017-10-16 20:29 - 000000000 ____D C:\Users\defaultuser0\AppData\Local\Packages
2017-10-16 20:27 - 2017-10-16 20:27 - 000000000 ____D C:\Users\defaultuser0\AppData\Local\VirtualStore
2017-10-16 20:27 - 2017-10-16 20:27 - 000000000 ____D C:\Users\defaultuser0\AppData\Local\TileDataLayer
2017-10-16 20:27 - 2017-10-16 20:27 - 000000000 ____D C:\Users\defaultuser0\AppData\Local\ConnectedDevicesPlatform
2017-10-16 20:25 - 2017-10-16 20:25 - 000000020 ___SH C:\Users\defaultuser0\ntuser.ini
2017-10-16 20:25 - 2017-10-16 20:25 - 000000000 ____D C:\Users\defaultuser0
2017-10-16 20:17 - 2017-10-16 20:17 - 000000000 ____H C:\Windows\system32\Drivers\Msft_User_WpdFs_01_11_00.Wdf
2017-10-16 20:16 - 2017-10-16 20:25 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2017-10-16 20:15 - 2017-10-16 20:16 - 000217000 _____ C:\Windows\system32\FNTCACHE.DAT
2017-10-16 20:15 - 2017-10-16 20:16 - 000000000 ____D C:\Windows\system32\SleepStudy
2017-10-16 20:15 - 2017-10-16 20:15 - 000000000 ____D C:\Windows\ServiceProfiles

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-10-16 21:10 - 2017-03-18 22:03 - 000028672 _____ C:\Windows\system32\config\BCD-Template
2017-10-16 20:39 - 2017-03-18 22:01 - 000000000 ____D C:\Windows\INF
2017-10-16 20:38 - 2017-03-18 22:03 - 000000000 ___HD C:\Program Files\WindowsApps
2017-10-16 20:38 - 2017-03-18 22:03 - 000000000 ____D C:\Windows\AppReadiness
2017-10-16 20:36 - 2017-03-18 22:03 - 000000000 ____D C:\ProgramData\USOPrivate
2017-10-16 20:34 - 2017-03-18 21:51 - 000000000 ____D C:\Windows\CbsTemp
2017-10-16 20:29 - 2017-03-18 22:03 - 000000000 ____D C:\Windows\system32\WinBioDatabase
2017-10-16 20:28 - 2017-03-18 22:03 - 000000000 ____D C:\Windows\system32\spool
2017-10-16 20:28 - 2017-03-18 22:03 - 000000000 ____D C:\Windows\system32\FxsTmp
2017-10-16 20:27 - 2017-03-18 22:03 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2017-10-16 20:23 - 2017-03-18 12:40 - 000262144 _____ C:\Windows\system32\config\BBI
2017-10-16 20:22 - 2017-03-18 12:40 - 000000000 ____D C:\Windows\system32\Sysprep
2017-10-16 20:18 - 2017-03-18 22:03 - 000000000 ___RD C:\Windows\PrintDialog
2017-10-16 20:18 - 2017-03-18 22:03 - 000000000 ___RD C:\Windows\MiracastView
2017-10-16 20:18 - 2017-03-18 22:03 - 000000000 ___RD C:\Windows\ImmersiveControlPanel
2017-10-16 20:17 - 2017-03-20 04:44 - 000000000 ____D C:\Windows\HoloShell
2017-10-16 20:17 - 2017-03-18 12:40 - 000032768 _____ C:\Windows\system32\config\ELAM

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2017-10-16 20:15

==================== End of FRST.txt ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 16-10-2017
Ran by T (16-10-2017 20:48:15)
Running from E:\
Windows 10 Pro Version 1703 170317-1834 (X64) (2017-10-16 19:26:35)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-4183730705-2921473627-3752225358-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-4183730705-2921473627-3752225358-503 - Limited - Disabled)
defaultuser0 (S-1-5-21-4183730705-2921473627-3752225358-1000 - Limited - Disabled) => C:\Users\defaultuser0
Guest (S-1-5-21-4183730705-2921473627-3752225358-501 - Limited - Disabled)
T (S-1-5-21-4183730705-2921473627-3752225358-1001 - Administrator - Enabled) => C:\Users\T

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Microsoft OneDrive (HKU\S-1-5-21-4183730705-2921473627-3752225358-1001\...\OneDriveSetup.exe) (Version: 17.3.6998.0830 - Microsoft Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.4.3.38 - Synaptics Incorporated)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2012-11-26] (Intel Corporation)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)


==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)


==================== Loaded Modules (Whitelisted) ==============

2017-03-18 21:58 - 2017-03-18 21:58 - 000138000 _____ () C:\Windows\SYSTEM32\inputhost.dll
2017-03-18 21:59 - 2017-03-20 04:43 - 001731072 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll
2012-11-26 23:54 - 2012-11-26 23:54 - 000094208 _____ () C:\Windows\System32\IccLibDll_x64.dll

==================== Alternate Data Streams (Whitelisted) =========

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2017-03-18 22:03 - 2017-03-18 22:01 - 000000824 _____ C:\Windows\system32\Drivers\etc\hosts


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-4183730705-2921473627-3752225358-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\web\wallpaper\Windows\img0.jpg
DNS Servers: 194.168.4.100 - 194.168.8.100
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: )
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== Restore Points =========================

16-10-2017 20:33:26 Windows Modules Installer

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (10/16/2017 08:37:32 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=2

Error: (10/16/2017 08:33:08 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/16/2017 08:32:08 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/16/2017 08:31:48 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8024402C
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/16/2017 08:28:40 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8024402C
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=TimerEvent

Error: (10/16/2017 08:28:40 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x80070005
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/16/2017 08:18:53 PM) (Source: SecurityCenter) (EventID: 16) (User: )
Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON.

Error: (10/16/2017 08:18:53 PM) (Source: SecurityCenter) (EventID: 16) (User: )
Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON.


System errors:
=============
Error: (10/16/2017 08:29:35 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID 
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (10/16/2017 08:28:01 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The Printer Extensions and Notifications service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (10/16/2017 08:25:27 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The CldFlt service failed to start due to the following error: 
The request is not supported.

Error: (10/16/2017 08:23:21 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Search service terminated with the following error: 
The media is write protected.

Error: (10/16/2017 08:23:17 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Network Connection Broker service terminated with the following error: 
A device attached to the system is not functioning.

Error: (10/16/2017 08:23:17 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: The server {A47979D2-C419-11D9-A5B4-001185AD2B89} did not register with DCOM within the required timeout.

Error: (10/16/2017 08:22:16 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: The server {A47979D2-C419-11D9-A5B4-001185AD2B89} did not register with DCOM within the required timeout.

Error: (10/16/2017 08:21:04 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with DCOM within the required timeout.

Error: (10/16/2017 08:20:20 PM) (Source: Service Control Manager) (EventID: 7024) (User: )
Description: The Background Intelligent Transfer Service service terminated with the following service-specific error: 
Server execution failed

Error: (10/16/2017 08:20:20 PM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16392) (User: NT AUTHORITY)
Description: The BITS service failed to start.  Error 2148007941.


==================== Memory info =========================== 

Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz
Percentage of memory in use: 38%
Total physical RAM: 3894.84 MB
Available physical RAM: 2402.95 MB
Total Virtual: 5302.84 MB
Available Virtual: 3940.95 MB

==================== Drives ================================

Drive c: (Drive D) (Fixed) (Total:232.72 GB) (Free:0.2 GB) NTFS
Drive d: () (Removable) (Total:59.45 GB) (Free:3.42 GB) exFAT
Drive e: (ESD-USB) (Removable) (Total:14.43 GB) (Free:11.03 GB) FAT32
Drive f: (WINDOWS) (Fixed) (Total:231.76 GB) (Free:2.51 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: 3C521200)
Partition 1: (Active) - (Size=400 MB) - (Type=27)
Partition 2: (Not Active) - (Size=231.8 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=912 MB) - (Type=27)
Partition 4: (Not Active) - (Size=232.7 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (Size: 59.5 GB) (Disk ID: 00000000)

Partition: GPT.

========================================================
Disk: 2 (MBR Code: Windows 7 or 8) (Size: 14.4 GB) (Disk ID: E0E60844)
Partition 1: (Active) - (Size=14.4 GB) - (Type=0C)

==================== End of Addition.txt ============================

 

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Aura

Aura

Posted
Posted

Hi Widey79 :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Is Malwarebytes installed on your system? Doesn't look like it to me.

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Widey79

Widey79

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Hi Aura,

Thank you for the quick response. 

I have just re-installed Malwarebytes and the scan is running now on my other laptop and I have freed up some space on both partitions too. 

Would you like me to run another FRS when this is completed and post the results in reply?

 

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Aura

Aura

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Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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