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Stucking at downloading step

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Its stil fine in today morning but when i start my laptop again and press checking update its stuck at downloading step although my internet stil good (its mean there is a new update package version to be downloaded) and then its back to normal (its said that updates: current). I was keeping hit to check update and its stil keep stuck at Downloading.
My update package version: 1.0.3019



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Let us get a clean install of the current version.

We have another tool called MB-Clean which will automate the whole process for you including backing up your key and reactivating.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.


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If your stuck in a restart loop you may try the instructions below to see if this helps...

Can you please try this.

1. Open your Registry and check for the following key:  HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes Anti-Malware_is1
2. Delete the whole key.
3. Now install the latest version of Malwarebytes 3.2.2 from here:  ->>RIGHT HERE<<-

Please let me know if that worked.

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Dont know how to explain .... i just gone mad after get a dowgrade version then i turned off my laptop and drink some coffee. When all done, i got back to resolve the restart loop like what u had told me, and amazing thing is the setup started to work after i turn on my laptop again !
Thank to all ur guys/girls help by the way

Edited by shote1369
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