Jump to content

The Usage Level Has Exceeded the Max Volume Allowed

Recommended Posts

After a total hacking disaster I have had to completely reinstall Windows 7 from scratch. Malwarebytes Premium was installed and activated successfully before this occurred.

After re-install I find that it is now impossible to re-activate Malwarebytes Premium and I get an error message as follows

"The usage level has exceeded the max volume allowed. There is a problem with your license key and we are unable to activate your license. Please check your license details and try entering your key again. If you continue to have trouble please contact Malwarebytes support for assistance."

I have cleaned out all temp folders and removed all trace of Malwarebytes from program files and the registry, and still the program will not activate.

What to do next?

No idea.

Need some help here...


MalwareBytes Premium Error 01.jpg

Edited by Dashke
license key removed
Link to post
Share on other sites

3 hours ago, Chattan said:

What to do next?

No idea.

Need some help here...

For licensing issues, you'll want to reach out to our online support at 



Usually, support will take 4/7 days or more since support is busier than normal at this time to get to your request.


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.