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License recovery without initial purchase email


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Hey there, I am premium user. I updated to v3.2.1 and my license didn't carry through.

It has been a couple of years and I don't remember the license number.

I don't have the email account associated with with my purchase anymore. Is there anyway to recover my license?

Is it possible for me to downgrade, have a look at me license there, write it down and then upgrade it? Is there somewhere on my computer that the license key might be saved. Again, I have to go through this trouble because I don't have the email I signed up with. Thanks

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2 hours ago, Mort said:

my license didn't carry through.

For licensing issues, you'll want to reach out to our online support at 

 https://support.malwarebytes.com/community/consumer/pages/contact-us

 

Usually, support will take 4/7 days or more since support is busier than normal at this time to get to your request.

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