Ran Update: MB now entirely uninstalled from my system. Lifetime License.

[JadonP]

Hi, I ran the update for MB that came out recently, and upon restarting the program is entirely gone. There's only empty folders with an .OLD file remaining in the My Programs X86 directory. Now this is concerning because I was a grandfathered-in lifetime account from back in the day, and I don't want to just redownload and lose my license, but the MBam-check program is telling me that there is a directory but nothing installed.

What do I do to reclaim my lifetime license so I can reinstall? 

mb-check-results.zip

Edited October 12, 2017 by JadonP
check results zipfile.

[nikhils]

Hello @JadonP

First of all we apologize for the issue you have been facing.

I would recommend you to download the latest product and have the protection from https://downloads.malwarebytes.com/file/mb3

When you had the license did you create a Malwarebytes Account? If you did your license will be visible in my account page.

If not then please Private Message me your email id user for purchase or some kind of cleverbridge reference number.

Thank you.