I need to find out if my machive has been hacked

[Anne__Burns]

Hello all,

It has been a long time since the I have been here. My laptop is acting strangely. When I turn it on,, it gets stuck on my home sign in page and no matter how many tines I try to divert to a book marked page, it is a problem. A couple days ago I tried to access my bank website and suspect I was diverted to a spoof window (uncertain). When I opened my Malewarebytes page today, I couldn't access my premium key that I have on my desktop.

This is a Windows 7 laptop 64 bit, Windows Explorer 11, connected to a password protected WI-FI  network. My hard wired desktop seems to be working fine. What should I do?

Anne

 

Edited October 12, 2017 by Anne__Burns

[kevinf80]

Hello Anne,

Follow the instructions at this link and post the requested logs: https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Thank you, Kevin