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Web Protection Off


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I know this has been an ongoing issue and it appears I've been bitten again.  A few months ago my Protection Layer issue seemed to remedy itself on my MB Premium 3.2.2 has been running fine since.  However, two days ago, I noticed the orange triangle on the system tray icon had returned and discovered Web Protection was off.  Tried turning it on and got the "Starting" message with no results.  I updated to the most current version, rebooted, and the problem was gone.  However, this morning, I find the same issue.

Malwarebytes Version:  3.2.2.2029

Component Package:  1.0.212

Update Package:  1.0.2992

 

mb-check-results.zip

Edited by capair45
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Actually, that's what I did two days ago after seeing the issue (I mentioned that in my first post. ).  That version worked for a day and then the problem returned.  I will, however, try the process again to see what happens.  I will post back after giving the download and installation  a bit of time.

Thank you!

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I ran the mb-clean utility.  After uninstall-reinstall It appears the Malwarebytes Version Number and the Component Package Number are the same as I posted earlier.  The Update Package is 1.0.2995.  I now have the most current version installed.  For the moment the issue has resolved but it wasn't until several hours later that the problem reappeared.  I will keep an eye on things and post back if the problem reoccurs.

Thank you.

 

mb-clean-results.txt

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After all the steps yesterday, I woke this morning to again find Web Protection off.  From the looks of the forum posts, this issue has reared its head again.  Things were fine when I retired last night.  MB runs a nightly scan at 2:00 am (which included a new update version).  Perhaps this had something to do with the issue returning.

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I'm guessing there's nothing else that can be done with this problem except wait for the developers to determine why this problem has reoccurred.  Am I correct in that assumption?  I do, however, appreciate the help that is being offered to myself and others.

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Doing some other installation work that required a reboot.  It seems that all protection layers are working now.  Will keep an eye on things and see if this changes.

Malwarebytes Version:  3.2.2.2029

Component Package Version:  1.0.212

Update Version:  1.0.3005

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