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Real Time Protection not Starting


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Well sorry to poke my nose in here. But I just started my computer, this morning, it hiccuped so I restarted it, and well my Malware Protection is off. When I click it, it shows starting and off. I mean, I have Malwarebytes, which is supposed to protect me from, hmm, malware and it turns off. I'm not sure when I got the latest update, but version 3.2.2.2029 and it's telling me it's the latest. 

I believe this is the second time a new update has done this? So how do I fix it or do I just shut up and wait with my fingers crossed until a new update comes out?

I also don't speak computereeze well. It is making me wonder about renewing. 

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Hello and Welcome

Let's try this first.... (Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install)

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-clean tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.2.2.2029 CU 1.0.212) to re-install from HERE)
  2. If that does not correct the issue, then please read the following and attach to your next reply the requested logs - Diagnostic Logs (after you run all the tools requested, all the logs will be combined into one log file named: mb-check-results.zip located on your Desktop (which will include the FRST logs inside the zip file))
  3. NOTE: More info about the latest Malwarebytes 3.2.2 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions


Please let us know how it goes.


Thank You,

Firefox

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