MBAR created file locking problems on server shares

[ATS_Tech_Solutions]

When user access files via share on a server with MBAM installed and MBAR enabled, the user is told that the file is in use by another user. If we turn off MBAR the issue goes away. We do not want to disable MBAR permanently or else there is no point in spending a fortune on MBAM in the first place.

[djacobson]

Anti-Ransomware is not supported on server OS, it is for desktop OS, Win 7 and up only. Please remove it from your server.

[ihorden]

The Endpoint Security quick start guide should include the details above.  I am selling one product to my customers, not a bundle of modules with different requirements.

[djacobson]

Anti-Ransomware is not a managed item, it has its own admin guide which clearly states the supported OS:

Hardware Requirements
• Operating System: Windows 10 (32/64-bit), Windows 8.1 (32/64-bit), Windows 8 (32/64-bit), Windows 7 (32/64-bit)
• CPU: 800 MHz or faster
• RAM: 1024 MB
• Free Disk Space: 100 MB
• Recommended Screen Resolution: 1024x768 or higher
• Active Internet connection

 

 

Anti-Ransomware 0.9 Administrator Guide.pdf