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Hello Support,


I had a enpoint protection cloud trial account and had setup some schedules and enpoint etc on here. We decided to get a license for this but I can't work out how to get my license to work. 

I'm my malwarebyes account there is trial & {company name} as the options but when I sign into malwarebyes cloud it is still in trial.

Does the license automatically apply once the trial is up or what do I do?



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Accounts have now been synced

You should now see the correct paid sub entitlement as well as all machines and existing installs with your existing cloud credentials

Please let me know if this doesn't look right on your side

Many Thanks,


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