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Malwarebytes won't run and might have caused PC failure


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Please help !

 

my PC appears to have been rendered useless and all I have changed in the past 2 hours is several attempts to clean uninstall malwarebytes and reinstall it all generating the message "unable  to connect to service"

 

PC was sat running for an hour or so and next thing I knew was in a blue screen of death cycle and have only just managed to get in using safe mode with networking on my 3rd attempt 

 

not sure what to try it do next 

 

any help appreciated 

 

see original topic  on safer networking forums :


https://forums.spybot.info/showthread.php?75609-PC-Painfully-Slow-Especially-IE&p=478394&posted=1#post478394

 

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Hello and Welcome!

Sorry your having issues...

Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

  1. FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs
  2. Download FRST and save it to your desktop
    NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  3. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  4. Press the "Scan" button
  5. This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
  6. NEXT: Create and obtain an mb-check log
  7. Download MB-Check and save to your desktop
  8. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
  9. This will produce one log file on your desktop: mb-check-results.zip
  10. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

Thank You,

Firefox

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