tim2008 Posted October 5, 2017 ID:1169809 Share Posted October 5, 2017 Hi all, I purchased a brand new license and I tried to upgrade my free version to premium but it keep saying that cant connect to server. I tried reinstalling. I have grabbed the logs with mbcheck and attached to this post please help mb-check-results.zip Link to post Share on other sites More sharing options...
tim2008 Posted October 5, 2017 Author ID:1169810 Share Posted October 5, 2017 The license is not fake or anything, i bought it through official website and I have the invoice number and stuff just in case if you guys wondering Link to post Share on other sites More sharing options...
tim2008 Posted October 5, 2017 Author ID:1169832 Share Posted October 5, 2017 https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default ^^ i fixed the problem by doing above steps, if anyone else have the same problem please go there. I ask a moderator to pin this link so others can take use of it. no need to give me credit or anything Link to post Share on other sites More sharing options...
Firefox Posted October 5, 2017 ID:1169905 Share Posted October 5, 2017 Hello and Welcome! Glad you got it fixed by resetting your hosts file. In your case that was going to be the only fix as you had an entry in your hosts file that was actually blocking Malwarebytes (not sure who put it there, but that is usually only there for shady reasons). Removing that entry is what solved your issue. 2016-09-14 00:44 - 2016-09-14 00:44 - 000000031 ____N C:\Windows\system32\Drivers\etc\hosts 0.0.0.0 keystone.mwbsys.com Link to post Share on other sites More sharing options...
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