Firefox Posted October 4, 2017 ID:1169728 Share Posted October 4, 2017 Not sure how to mention this.... but I will give it a try... I have seen this on two different computers one Win10 64bit and one Win7 64bit both fully updated running latest version of IE (default browser) While browsing the forum and a few other tabs open, the more I browse through the forum and stay on MB Forum the more my memory usage goes up on my computer (process Internet Explorer). Eventually the forums seems to be running slow for me so I check and sure enough the memory just keeps growing and growing. If I close out of the Malwarebytes Tab, memory drops right away and all is well. I can also close out of IE and all is well again until the memory creeps back up. It only seems to happen with the MB Forums tab/site. I have attached screeshots of memory usage when its high and when I exit out of the MB Forums tab. Link to post Share on other sites More sharing options...
Administrators celee Posted October 4, 2017 Administrators ID:1169741 Share Posted October 4, 2017 This happens multiple times for you @Firefox? I can't replicated it and after asking around others haven't had this issue. Link to post Share on other sites More sharing options...
Firefox Posted October 4, 2017 Author ID:1169764 Share Posted October 4, 2017 @celee yes it happens all day as long as I keep IE open... so for the time I posted this topic which was about 1 hour ago... I been working in IE... stepping away from my desk a few times and when I posted this I closed out of IE and started a fresh browser... started at about 450MB of Ram... If I leave the MB Forum tab closed the memory does not creep up. If I close the MB Forum tab, the memory gets released and it goes back down to acceptable levels... I am not hurting for memory, as this computer has 32GB of RAM, the issue is that the MB Forum appears to run sluggish after it gets up high, and even the web page does not display right, Avatars are missing or messed up, and sometime the pages show up like if I was running in text mode.... I will try to get a screen shot of it when it does that again.. Now its up to 1,145 MB and growing.... eventually I have to close out my tab for Malwarebytes or restart my IE... Also happens with my IE at home with Win7 (but I will verify that tonight to make sure) Link to post Share on other sites More sharing options...
Firefox Posted October 5, 2017 Author ID:1169784 Share Posted October 5, 2017 (edited) OK on my home computer Win7 64 bit it sort of happens the same way... see the screen shots of when I first opened it and then an hour or two later, it just creeps up... The one with 602 is the MB Forums tab... Edited October 5, 2017 by Firefox Link to post Share on other sites More sharing options...
Firefox Posted October 5, 2017 Author ID:1169978 Share Posted October 5, 2017 OK this morning results on my work computer Win10 64bit IE First thing in the morning IE After some time and MB Tab not responding IE after closing out MB Forums Tab Link to post Share on other sites More sharing options...
Firefox Posted October 6, 2017 Author ID:1170311 Share Posted October 6, 2017 Looks like this is not isolated to just IE... on my Win10 64bit box using Firefox v56 Browsing with only 3 tabs open (MB Forum, Bleeping Forum, and Sysadmin site) Only tab being used the the MB Forums tab, going through the forum reading through topics I have not read... memory continues to go up... Fresh start of Firefox After browsing for less than an hour on MB Forums tab After memory gets to high, typing is slow while I post this topic and forum starts to display weird things like check out this avatar (no image)... Link to post Share on other sites More sharing options...
Administrators celee Posted October 6, 2017 Administrators ID:1170335 Share Posted October 6, 2017 Thanks for all this @Firefox I'll pass it along to IPS. Thanks, Cecile Link to post Share on other sites More sharing options...
Firefox Posted October 6, 2017 Author ID:1170378 Share Posted October 6, 2017 If I let it go long enough eventually I get this error... I click close program and ram usage is back to normal once again until it creeps up again... Link to post Share on other sites More sharing options...
Firefox Posted October 9, 2017 Author ID:1171219 Share Posted October 9, 2017 I have also just found out that if I stay on the same page and just keep hitting refresh, every time I do that the memory usage goes up by about 20MB per refresh attempt. As long as I keep browsing all unread topics my memory usage still keeps going up. Link to post Share on other sites More sharing options...
Administrators celee Posted October 9, 2017 Administrators ID:1171245 Share Posted October 9, 2017 IPS got back to me and here's what they said: Quote Thanks for the report; this won't be something we can investigate and fix overnight I don't think, but we'll take a look and do some profiling and see if we can pinpoint what's up. IE's debugging tools leave a lot to be desired but hopefully other browsers exhibit the same behavior and we can use those to figure it out. Link to post Share on other sites More sharing options...
Firefox Posted October 10, 2017 Author ID:1171520 Share Posted October 10, 2017 well that's something I suppose... lets hope they figure something out, as having to restart my browser session over and over is well..... annoying to say the least. Link to post Share on other sites More sharing options...
Firefox Posted October 11, 2017 Author ID:1171892 Share Posted October 11, 2017 Memory was at about 1400MB and MB Forum page started acting up... I clicked on refresh and was greeted with the following. Blinking Page I then click to another tab to show IE was still working Clicked back to MB Tab and hit refresh and page came up Exited IE and reopened to get memory back to acceptable values. See video (extreme flashing so if you are sensitive to flashing lights don't watch the video) Recording #3.mp4 Link to post Share on other sites More sharing options...
Administrators celee Posted October 11, 2017 Administrators ID:1171895 Share Posted October 11, 2017 Thanks! I'll update IPS. -Cecile Link to post Share on other sites More sharing options...
Firefox Posted October 12, 2017 Author ID:1172188 Share Posted October 12, 2017 got a message today that IE stopped responding and to close the app, told it to close (as in post #8 above) and it only restarted MB Forums Tab... I captured a crash dump of IE before clicking on close... I have uploaded it here: https://we.tl/BYx9F6LwRR Link to post Share on other sites More sharing options...
Firefox Posted October 13, 2017 Author ID:1172388 Share Posted October 13, 2017 I can tell my MB Forum Tab is about to lock up because the site is running really slow and images are not appearing correctly... You can see from my pic below the iexplorer.exe is using up 1.3GB ram... If I end that process only the MB3 Tab refreshes and all is well again. Link to post Share on other sites More sharing options...
Firefox Posted October 13, 2017 Author ID:1172498 Share Posted October 13, 2017 @celee just to let you know I had updated last two replies... Link to post Share on other sites More sharing options...
Administrators celee Posted October 16, 2017 Administrators ID:1173197 Share Posted October 16, 2017 Thanks! I'll update IPS. Link to post Share on other sites More sharing options...
Firefox Posted October 19, 2017 Author ID:1174190 Share Posted October 19, 2017 @celee Maybe related? Link to post Share on other sites More sharing options...
Staff Rsullinger Posted October 20, 2017 Staff ID:1174634 Share Posted October 20, 2017 Hey Firefox, It does seem similar to that report that we have seen from that other user. I am going to send you a PM to enable debug logging so I can get this over to the team. Link to post Share on other sites More sharing options...
Firefox Posted October 23, 2017 Author ID:1175264 Share Posted October 23, 2017 @Rsullinger I send you a PM with the results. Link to post Share on other sites More sharing options...
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