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After reboot, XP machines no longer in cloud console.


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So out of my 113 endpoints, two of them are Windows XP.

After installing them and rebooting they showed up in the cloud console no problem. Then lastnight (when all my other endpoints started to die off from the cloud) they stopped showing as active in the console. Rebooting the machines again (per prescribed process) now opens a folder on startup "C:\Program Files\Malwarebytes" which only has one folder in it "Anti-Malware", they still have all three services running but the system tray icon is gone and they do not show as active in the cloud.

Any suggestions besides rebooting and reinstalling? Rebooting doesnt work and reinstalling fails when trying to uninstall things.

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