MalewareBytes AdwCleaner FRST download do not start

[BigOldArt]

I have a 64 bit quad processor. 16 GB RAM.  Windows 10 Home. fully updated.

 

I get a pop-up that says n65adserver.com has been blocked.

So I tried to open MalwareBytes to do a scan.  It would not open. I removed it via Control Panel.  Downloaded it again and installed it again.  I right-click the desktop icon, click <run as administrator>. There is a blink blink and return to the desktop.

I then went to the right side of the taskbar, Clicked <show hidden icons>. Right clicked the Malwarebytes icon. It has a note that there has not been a scan. I clicked <open MalwareBaytes. It just blinked and returned to the desktop.

I tried to run AdwCleaner. Same result, blink and return to desktop.

Help on this forum said to download FRST.  When I tried, just a blink and return to the desktop.

I downloaded and ran mb-check. The results are attached.

 

 

mb-check-results.zip

[Firefox]

Hello and Welcome!

Try going through the steps in the topic below and let us know the results.

 

[BigOldArt]

I restarted my system.  I was then able to get MalwareBytes to run.  AdwCleaner still blinked on and quit to the desktop.

I restarted again.  Was able to run AdwCleaner.  But attempt to download FRST from the link on this just blinked the page and quit to desktop.

I restarted again.  But attempt to download FRST from the link on this just blinked the page and quit to desktop.

[Firefox]

Did you run a scan with Malwarebytes with rootkit scan enabled?  Did it detect any items?

[BigOldArt]

I ran Malwarebytes with rootkit enabled nothing was found.

[Firefox]

Let see if someone from staff can review your logs...

@dcollins @nikhils

[nikhils]

Can you try and run FRST in the safe mode. If you are able to run the same can you please post the logs?

[BigOldArt]

Thank you.

 

I started windows in safe mode. I was able to browse to the FRST link and down load it.  I ran it as administrator.  It produced the attached logs.

Addition.txt

FRST.txt

[nikhils]

Lets try this:

1. Boot into safe mode.

2. In the Malwarebytes scan settings make sure "Rootkit Scan" is enabled.

3. Run a scan with rootkit enabled.

4. If you find any threats (Your logs are indicating you might be infected) please quarantine them .

5. Reboot into Normal mode and you should be able to run both MB3 and ADWcleaner.

Let me know if that worked.

[BigOldArt]

Thank you.

I booted into safe mode.  I was then able to run MalwareBytes, AdwCleaner, Mbar-1.10.1.1002-nr, I still received the alert.

The MalwareBytes forum suggested Hitman pro.  I ran that under safe mode. It identified 2 things, but crashed at the step where it would write the log.

To be sure the malware was gone, I rebooted in normal mode and ran Hitman again. It only found cookies this time..  Many of the names started with "ad" so I deleted all cookies.

It has been a few hours, the alert has not happened yet.

[BigOldArt]

OOPS. I also ran FRST under safe mode.

[shadowwar]

Can you post another frst and addition log please?

[BigOldArt]

I reran it again.  I renamed the files to *oct 8. for today and to * Oct 5 to the previous run.

Addition Oct 8.txt

AdditionOct 5.txt

FRST Oct 8.txt

FRST oct5.txt

Shortcut Oct 8.txt