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Real Time Web Protection does not work

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Hello and Welcome!

Thanks for the logs... while we wait for someone from the team to review them, we can try a clean re-install to see if it corrects your issues.

Let's try this first.... (Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install)

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-clean tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.2.2.2029 CU 1.0.207) to re-install from HERE)
  2. NOTE: More info about the latest Malwarebytes 3.2.2 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions

Please let us know how it goes.

Thank You,



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If possible, before running mb-clean, can you please follow the steps below to get a bit more detail:

  1. Open Malwarebytes
  2. Navigate to Settings -> Application
  3. Turn on Event Log Data
  4. Navigate to Settings -> Protection
  5. Attempt to enable Web Protection
  6. Wait 30 seconds
  7. Run mb-check again and upload the new mb-check-results.zip file
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