Jump to content causes BSOD stopcode Windows 10

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The trial version of Malwarebyte does not appear to be compatible with my PC installed with Windows 10 64-bit, just upgraded to Creator's version. 

Right after updating to the trial version of Malwarebyte the computer consistently had a BSOD WHEA_uncorrectable error a minute or 2 AFTER FIRST BOOTING UP the PC for the day.  Part of the BSOD message say to reset the PC.  Sometimes pressing reset would reset the PC and then I continue on without incident, sometimes it does nothing, I would then have to just press & hold the PC on/off button.

NOTE: Windows 10 Defender is on and working in the background

I have FIXED this issue by going into Malwarebytes Settings/Application tab & Protection tab and turning OFF many of the defaulted ON settings 

  • make every default ON setting (to OFF) except
    • in the Applications tab left to ON, Notifications, Windows Context Menus,
    • in the Protection tab left to ON, Scan Options/Use signature-less anomaly & Start Up Options/Enable self protection module, Automatic Quarantine
  • nothing set in Scan Schedule, nothing in Exclusions
  • no changes made to Windows 10 Defender, it is working as installed by Windows 10

Immediately after implementing the above there were no more BSODs WHEA_uncorrectable error 

I now leave it up to you guys to figure out which of the default ON setting or combination of settings is causing the issue which may or may not be conflicting with Windows 10 Defender.


Edited by grakky
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8 hours ago, grakky said:

The trial version of Malwarebyte does not appear to be compatible with my PC installed with Windows 10 64-bit, just upgraded to Creator's version. 


Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

  1. FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs
  2. Download FRST and save it to your desktop
    NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  3. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  4. Press the "Scan" button
  5. This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
  6. NEXT: Create and obtain an mb-check log
  7. Download MB-Check and save to your desktop
  8. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
  9. This will produce one log file on your desktop: mb-check-results.zip
  10. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
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