Apparently, the new version of MB shuts down my PC.

[INeedHealing]

Doing Threat Scans doesn't cause any trouble at all; it's done in 3 minutes tops. Doing a Custom Scan to analyze my entire SDD and HDD seems to have an issue. After 3-5 minutes, it shuts down my PC with no warning. It's the only program that's doing it, so I don't assume it to be a problem of overheating or even physical.

I should add that I've had MB for almost a year doing constant full-PC scans, and only until I updated it yesterday to the new version, it started doing this.

Edited October 1, 2017 by INeedHealing

[dcollins]

Do you have Rootkit Scanning enabled? If so, can you see if the issue occurs with Rootkit Scanning disabled?

[INeedHealing]

Yep. I just ran 2 full tests, one with rootkits enabled and one without. Can confirm rootkits is what's been shutting down my PC.

[dcollins]

Please follow the instructions below so we can work on gathering some more advanced logs

1. Downloads FRST from https://downloads.malwarebytes.com/file/frst64 and save it to your desktop
2. Download the attached fixlist.txt file and save it to your desktop
3. Run FRST and accept the EULA if prompted
4. Click fix and wait a few seconds
5. Once completed, close the notepad window and FRST
6. Private Message me the fixlog.txt file that should be created on your desktop

fixlist.txt

[INeedHealing]

Sent.

[dcollins]

Sorry, I thought you had attached your mb-check-results.zip already, but it looks like we missed that. Can you please follow the details in the post below to grab those logs as well?

 

[INeedHealing]

mb-check-results.zip

There ya go.

[INeedHealing]

I'll be giving my PC maintenance, so hopefully I gave you all the necessary data before everything is wiped out from the OS reinstallation. Good hunting, MB team!