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I was on an app where an ad popped up and I accidentally clicked on it. Then it led me to a website on my Samsung browser which had the URL control.kochava.com and it said success....

I think I now have a malware on my android? Please help! How do I get rid of it?

I did run a scan with the malwarebytes app, however it didn't bring up anything, but I still think there could be something on there. 

My device is on android 6.0.1. 

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I downloaded virustotal on to my phone, and opened it and it did give me some results but I am not sure what they mean. Many have question marks on them and one app (which is called Loop:HEX has a red icon next to it. 

The reason why I am suspecting an infection is because I know that control.kochava.com can be a hijacker on browsers so I was worried when I opened it and it said "success" so I thought maybe there is something still on my phone? I will attach the screen shots of the results. 

**  some of the apps are blurred because they are local apps that contain locations. 

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  • Staff

Hi @Angel11,

These types of ads are browser related. This is caused by the way most browsers handle redirections executed by javascript code.  Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups.  Advertising affiliates are aware of this, and exploit this weakness.  Even if an  advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it.

The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus.

If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring.

As far as infections, I am not seeing any sign of malicious apps on your device.  I looked into Loop:HEX and it appears to be safe.

Nathan

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I don't think I have an infection anymore? I did suspect it however I did scan couple of times and I didn't get anything, and there seems to be no apps that have been affected... Doesn't that mean there must not be an infection? Also i did delete all the cache etc from the browser. And I haven't used the browser after that very much but it seems like there isn't any pop ups coming up anymore.

 

But it's true I still don't know what that "success" was, or how to be sure if there is a malware on my device. Do you have any more ideas?

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