Angel11 Posted September 30, 2017 ID:1168508 Share Posted September 30, 2017 I was on an app where an ad popped up and I accidentally clicked on it. Then it led me to a website on my Samsung browser which had the URL control.kochava.com and it said success.... I think I now have a malware on my android? Please help! How do I get rid of it? I did run a scan with the malwarebytes app, however it didn't bring up anything, but I still think there could be something on there. My device is on android 6.0.1. Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168509 Share Posted September 30, 2017 Hello, why do you suspect an infection of your device?What is different than before?Do not some app's go as they should be? Well you can try this, https://support.virustotal.com/hc/en-us/articles/115002146549-Mobile-apps For the first overview. But be carefull this the result´s. And please report us the, result´s here too. MAM Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168539 Share Posted September 30, 2017 Hello, maybe you have a deeper look in this,https://forums.malwarebytes.com/forum/39-malware-removal-self-help-guides/ Perhaps, you can found a solution, for your problem.... Please, be carefully. MAM Link to post Share on other sites More sharing options...
Angel11 Posted September 30, 2017 Author ID:1168573 Share Posted September 30, 2017 I downloaded virustotal on to my phone, and opened it and it did give me some results but I am not sure what they mean. Many have question marks on them and one app (which is called Loop:HEX has a red icon next to it. The reason why I am suspecting an infection is because I know that control.kochava.com can be a hijacker on browsers so I was worried when I opened it and it said "success" so I thought maybe there is something still on my phone? I will attach the screen shots of the results. ** some of the apps are blurred because they are local apps that contain locations. Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168577 Share Posted September 30, 2017 Hello, o my godness, i cant help your not in the momment. You can wait for the expert´s here in the moment. Or you try, this: https://www.emsisoft.com/en/software/mobilesecurity/ MAM Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168579 Share Posted September 30, 2017 Well, what means the Quwestions mark? For the malefunction? MAM Link to post Share on other sites More sharing options...
Angel11 Posted September 30, 2017 Author ID:1168581 Share Posted September 30, 2017 Yes I was wondering why there were so many or what they meant? Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168584 Share Posted September 30, 2017 Well, i mean this is a sign if the infection. Please try what i wrote, in posting #5. MAM Link to post Share on other sites More sharing options...
Angel11 Posted September 30, 2017 Author ID:1168587 Share Posted September 30, 2017 I just downloaded that app you mentioned in post #5 and there was nothing that came up. Link to post Share on other sites More sharing options...
Angel11 Posted September 30, 2017 Author ID:1168589 Share Posted September 30, 2017 1 minute ago, Angel11 said: I just downloaded that app you mentioned in post #5 and there was nothing that came up. When I scanned. Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168594 Share Posted September 30, 2017 OK, try this. https://www.kaspersky.com/ I don´t know for trial version for that. Well, look for Kaspersky Internet Security forr mobile, in your play store. If I can mention competitor products here at all. MAM Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168598 Share Posted September 30, 2017 Who is the Staff, and the devloper Team around Malwarbytes Mobile 3.0? Still no help in this matter?! MAM Link to post Share on other sites More sharing options...
Angel11 Posted September 30, 2017 Author ID:1168601 Share Posted September 30, 2017 I have scanned with that particular app again and nothing came up? Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168602 Share Posted September 30, 2017 @Angel11 Well, you don´t kidding me, or ? Well some programs like, https://www.gimp.org/ ...and so on. MAM Link to post Share on other sites More sharing options...
Angel11 Posted September 30, 2017 Author ID:1168603 Share Posted September 30, 2017 2 minutes ago, MAM said: @Angel11 Well, you don´t kidding me, or ? Well some programs like, https://www.gimp.org/ ...and so on. MAM Isn't that a image manipulating program? Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168604 Share Posted September 30, 2017 @Angel11 ho is really infected with your smartphone, or Tablet PC, then wait for the experts here to solve your problem. Be patient, keep calm. MAM Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168606 Share Posted September 30, 2017 2 minutes ago, Angel11 said: Isn't that a image manipulating program? Yes, indeed. ,,,, Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168609 Share Posted September 30, 2017 Well, the tread starter need some help. MAM Link to post Share on other sites More sharing options...
MAM Posted September 30, 2017 ID:1168610 Share Posted September 30, 2017 (edited) Sorry. i am out here to help. Wait here for the expert´s. MAM Edited September 30, 2017 by MAM Link to post Share on other sites More sharing options...
mbam_mtbr Posted October 2, 2017 ID:1168877 Share Posted October 2, 2017 Hi @Angel11, These types of ads are browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. As far as infections, I am not seeing any sign of malicious apps on your device. I looked into Loop:HEX and it appears to be safe. Nathan Link to post Share on other sites More sharing options...
Angel11 Posted October 2, 2017 Author ID:1169110 Share Posted October 2, 2017 I see. Thank you so much for your help! Link to post Share on other sites More sharing options...
MAM Posted October 2, 2017 ID:1169121 Share Posted October 2, 2017 And now, your problem is not solved now yet? Or? MAM Link to post Share on other sites More sharing options...
Angel11 Posted October 2, 2017 Author ID:1169128 Share Posted October 2, 2017 Yes I think so! Thank you so much for all the help Link to post Share on other sites More sharing options...
MAM Posted October 2, 2017 ID:1169129 Share Posted October 2, 2017 How did you solve your problem, infection now? MAM Link to post Share on other sites More sharing options...
Angel11 Posted October 2, 2017 Author ID:1169134 Share Posted October 2, 2017 I don't think I have an infection anymore? I did suspect it however I did scan couple of times and I didn't get anything, and there seems to be no apps that have been affected... Doesn't that mean there must not be an infection? Also i did delete all the cache etc from the browser. And I haven't used the browser after that very much but it seems like there isn't any pop ups coming up anymore. But it's true I still don't know what that "success" was, or how to be sure if there is a malware on my device. Do you have any more ideas? Link to post Share on other sites More sharing options...
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