Unable to install on Droid Turbo 2

[jwsvt77]

Problem on Droid Turbo 2, Android 7

I went to the play store and found malwarebytes, clicked install and the program downloaded 100%.  Nothing happened after that. The install phase never started. Nothing happened. I tried again with no luck. I cleared the app cache, tried again with no luck. Where do I go from here? Thanks!

Edited September 28, 2017 by jwsvt77
include phone type

[MAM]

Hello,

how old is your smartphone?

Have you installed several AV programs on your smartphone?
If yes all down, and only Malwarebytes Mobile 3.0 try again. If this is not the case, make a backup. Save all data. Put your smartphone in the factory state and reinstall Malwarebytes Mobile 3.0. Maybe it works out. I do not know.

 

https://www.verizonwireless.com/support/knowledge-base-180804/

 

http://www.hardreset.info/devices/motorola/motorola-droid-turbo-2/

 

Maybe it works.

 

Please, read it. Please make this carefully. YOU MUST KNOW WHAT YOU DO!!!

 

Good Luck!

 

MAM

 

Edited October 1, 2017 by MAM

[Vabadus]

Time to time, users are having troubles to download apps from Google Play when they use mobile network. Trying on Wifi might help.