Request time out when trying to open app

[HMov]

When I open the malwarebytes app on my phone (rooted, android 6, Oneplus2) I get the following message: "Oh Snap! the connection is taking longer than usual." A bit later, this is replaced with "Your request timed out."  I've been having this error for days now. Any idea how to use this app?

[alvarnell]

I suspect you posted to the wrong Forum. This is for Malwarebytes for MacOS.

[HMov]

Sorry, about that. I've moved it.

[MAM]

Hello, such a message I had already two times, but I always got a connection over WLAn to the internet. So does not it work generally? Or works this after longer try, then?

 

Maybe you out of the range, to recieve somthing over WLAN?

Or you have to run too many devices, which simultaneously want to access the WLAN?

 

MAM

 

 

Edited September 27, 2017 by MAM

[HMov]

Hi MAM,

Thanks for the reply. I have tried getting a connection on multiple different wireless networks at numerous locations over the past couple of weeks, always with the same request timed out response, unfortunately.

[MAM]

Hello,
so you had in the past, any connection to the WLAN with you? To stop various app's, etc.?

[MAM]

Maybe you have a weak WLAN conection.

Is there any other users that it is also noticeable to them?

I got such a similar message with my old Samsung Galaxy S3 mini GT-I8200N, Android 4.2.2.

PS: But I had always a connection with WLAN in the Internet.

MAM

Edited September 28, 2017 by MAM

[HMov]

Thanks for the suggestions, MAM. 

I have tried connecting via at least a dozen different wireless connections, and it does not work on any of them, so I am fairly confident that it is not a problem with WLAN.

[MAM]

Well, wait for the expert´s here. I hope that gives a solution for your problem.

MAM

[MAM]

So as I said I had the problem in the last time not mermer, and whom I had it I still got a connection to stand. The malwarebytes Mobile 3.0 times should report to the staff. Ok that does not help you properly. Wanted now times the thread here still a little attract .....

MAM

[MAM]

Did you solve your problem yourself?

MAM

[MAM]

Hello, make a littel test.

Bring your Android Device, verry close to your Router. And try again, if you have a WLAN connection.

Success, or not succes?

Your access data, for your WLAN access already checked?

If this dosen´t works. Is your Router, out of order, damaged. But only the WLAN seemed !!!

You come normally to the Internet with the computer, otherwise would not have been able to write your problem here.

MAM

Edited October 3, 2017 by MAM

[MAM]

Hello, well please have a deeper look on this, https://forums.oneplus.net/threads/help-guys-wifi-not-connecting.306977/

Yes i know WIFI & WLAN a diffrent.

Maybe that helps you.

MAM

 

[HMov]

Thanks, as noted before, the problem isn't any of the 20+ different routers or networks I have tried to get malwarebtytes to connect on. I've found an effective solution, though - I've uninstalled malware bytes and downloaded a different anti-virus program that actually works.

[MAM]

Hello, well that is strange problem.

MAM

[MAM]

This problem is not solved now yet for me.

...

MAM

[Vabadus]

@MAM do you have a similar problem with connection?

[MAM]

No, in the moment not. i have a wlan connection. Al fine by me.

I just wonder why he could not solve his problem, so he can also use Malwarebytes Mobile 3.0 ...?

Or what it really was ???

MAM