Jump to content

latest update wiped my licence now not recognised

Recommended Posts

Hi. I bought a lifetime licence many years ago.

Yesterday i did an update as prompted by malwarebytes. It asked me to activate the new update which i did, it resulted in my license and id number being rejected due to 'usage exceed license'. After reading up on it from your faq's it seems that you have to deactivate first. This has never been a problem in the past and i have never been made aware that i had until now . Over the years i have had to change pc's for a members of my family due to them becoming unusable ( blue screen of death). How can i deactivate my Licences on my old pc's? 

I have a Key number and id number on a cd disk bought from cleverbridge (www.cleverbridge.com) back in 2010.

I have sent a ticket but no response yet.




Link to post
Share on other sites

Having(paying extra) for that disk was a waste with a program that upgrades as much as MB

5 minutes ago, purssell said:

I read somewhere in this forum that a 3 pc licence dosn't exist which doesn't explain what i have.

3 pc licenses were sold back then. As long as you keep the subscription active you are grandfathered into your terms and most likely a lower cost. 

Just wait for support.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.