There is a recommended update for this PC

[alex202b]

Hello,

I've been dealing with a pop-up like this: http://i.imgur.com/U4RlhJC.png

 Bear in mind that Malwarebytes and AdwCleaner  have failed to eliminate this problem, or I wouldn't be here. 

Here are my FRST scans, Thank you very much for your help.

 

FRST.txt

Addition.txt

Edited September 23, 2017 by alex202b

[Aura]

Hi alex202b

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

• As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
• As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
• The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
• If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
• If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
• Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
• I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
• In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
• I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
  This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread
  

This being said, it's time to clean-up some malware, so let's get started, shall we?

When you said that Malwarebytes and AdwCleaner failed to remove the infection, does it means that they still detected some stuff, but the issue is still present? Or did they detect nothing? If they detected something, can you attach the logs (Malwarebytes and AdwCleaner) so I can review them?

[alex202b]

Hello Yoan,

Malwarebytes and adwcleaner didn't detect anything ?

[Aura]

Can you run a new scan with FRST and provide me both logs again (FRST.txt and Addition.txt)? Your FRST.txt log is incomplete.

Can you attach the latest Malwarebytes log you have, even though nothing was detected in it?

Edited September 25, 2017 by Aura

[alex202b]

Hello,

as you wish

 

Addition.txt

Analyse Malwarebytes.txt

FRST.txt

[Aura]

Alright! Update your Malwarebytes database, then run a new scan. Now it should detect the threat. Quarantine everything it detects and provide me the log afterwards.

[alex202b]

How do I update malwarebytes database ? My malwarebytes version is 3.2.2

[Aura]

Open Malwarebytes, and in the right-pane, click on the little circling arrow (in the middle) to launch a database update.

[alex202b]

There it is  

 

Malwarebytes analyse.txt

[Aura]

Awesome! Now, please run a new scan with FRST and attach both logs here (FRST.txt and Addition.txt).

[alex202b]

Yep !

 

FRST.txt

Addition.txt

[Aura]

Looks like your FRST.txt is still incomplete. Can you download a new copy of FRST, run a scan with it and attach both logs once more?

[alex202b]

Ok I hope it's good now 

 

FRST.txt

Addition.txt

[Aura]

Yes it is, thank you

Malicious Programs Warning!

I noticed that you have malicious programs installed on your system. I'll ask you to uninstall them since uninstalling such programs before running malware removal tools will ensure a better clean-up.

• Chromium
  

If you have an issue when uninstalling a program, please let me know.

Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

• Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
• Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Click on the Fix button
  
• On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
• Copy and paste its content in your next reply
  

fixlist.txt

[alex202b]

Thank you !

I deleted chromium in programData 

Fixlog.txt

[alex202b]

There's a new FRST scan log before you maybe ask me

FRST.txt

Addition.txt

[Aura]

You need to uninstall Chromium from the Control Panel, like you would uninstall any other program.

Also, run the FRST fix below and attach the fixlog.txt after.

fixlist.txt

[alex202b]

I tried to uninstall it from the control panel but it says : windows can't find C:\Users\Alex\AppData\Local\{91FFA7A3-B557-CB1B-D8CF-EEF3FCA7126B}\uninst.exe'.

 

 

Fixlog.txt

[Aura]

We'll get rid of it manually then

Farbar Recovery Scan Tool (FRST) - Registry Search
Follow the instructions below to download and execute a Registry search on your system with FRST, and provide the log in your next reply.

• Right-click on the executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds
• In the Search text area, copy and paste the following:
  

  chromium

• Once done, click on the Search Registry button and wait for FRST to finish the search
• On completion, a log will open in Notepad. Copy and paste its content in your next reply
  

[alex202b]

Done !

 

SearchReg.txt

[Aura]

Alright run the following FRST fix and attach the fixlog.txt here after.

fixlist.txt

[alex202b]

Here we go

 

Fixlog.txt

[Aura]

Ah sorry, I messed up the second part by adding an extra space by mistake. Here, run this one.

fixlist.txt

[alex202b]

Fixlog.txt

[Aura]

Good Now follow the instructions in this post again, so we can see if the fixes worked or not.

https://forums.malwarebytes.com/topic/211312-there-is-a-recommended-update-for-this-pc/?do=findComment&comment=1167343