Audio Driver gone after Quarintining (NO Audio)

[Eliran85]

After doing a scan with Malwarebytes on 9/20/17 it detected a rootkit and said I needed to restart in order to quarantine it. My computer then froze when restarting it and now my audio drivers don't work, says that my audio devices aren't installed and that it can't be loaded in the device manager. It's listed as High Definition Audio Controller in the Device manager. Updating it does nothing, says that it's already installed. I've also reinstalled the audio software. Please help.

Log File.txt

[kevinf80]

Hello Eliran85 and welcome to Malwarebytes,

Can you Navigate to C:\ProgramData\Malwarebytes\MBAMService\Quarantine From that folder zip and attach drmk.sys to your reply

Thank you,

Kevin....

[Eliran85]

Hi Kevin,

Thank you for your quick response and warm welcome.

Please see attach what you requested. If's there's anything else, please ask.

Thanks,

Eliran.

Quarantine.zip

[kevinf80]

Hello Eliran85,

I`ve attached drmk.zip to this reply, download and unzip that file so you have drmk.sys Move that file to this folder: C:\Windows\System32\Drivers reboot your PC when complete, does your audio work now...?

Thank you.

Kevin...

drmk.zip

[Eliran85]

Hi Kevin,

That's perfect. Audio is working

Thanks for your quick response and help.

Eliran.

[kevinf80]

Thanks for the update Eliran85, I assume you have no other issues......

Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[kevinf80]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!