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3 minutes ago, Bassmike said:

Please redirect. tks.

Let us get a clean install of the current version.

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

 

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2 minutes ago, Porthos said:

It should not. As long as you have your key saved somewhere support can fix it.

Yes I have license and key but Support doesn't have a link for log in after it asks you to log in - only FAQ style search field > no phone or direct contact. Which is why I resorted to the forum. I just don't want to get into a quagmire over the "It should not" possibility. Yes- asking for assurance here...

"Log in to follow, share, and participate in this community."

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