Jump to content

"requested resource is in use" - Cannot run most things

mattyc

By mattyc
in Resolved Malware Removal Logs

 Share

Recommended Posts

mattyc

mattyc

Posted
Posted

Hi guys, I've spend a couple days trying to fix this myself from looking at other people's solutions and I haven't been able to get anywhere. 
The issue is this: When I try to run most executable files, I get a message saying "The Requested Resource is in use", and I can't run it. Other system functions are also not working, such as being able to factory reset my computer (windows 10 cmd line: systemreset -factoryreset //receives an error message), or being able to do the windows 10 "fresh start" which keeps your files but re-installs the OS. 

I downloaded malwarebytes and the mwb-rootkit and have run both, as well as the FRST tool. Here are all the logs: 

I'm kind of at my wit's end here, can anyone help me out? Even getting me to the point where I can do a factory reset? Thanks for your help! Let me know if I can provide any additional information. 
 

Addition.txt

FRST.txt

mwb threat scan.txt

mbar-log-2017-09-19 (09-20-12).txt

system-log.txt

Link to post
Share on other sites
Aura

Aura

Posted
Posted

Hi mattyc :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions below please.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

fixlist.txt

Link to post
Share on other sites
mattyc

mattyc

Posted
  • Author
Posted

Thanks Yoan, 

Here's a paste from my fixlog.txt. Let me know what else I can provide you with, thanks for taking the time to help!
 

Fix result of Farbar Recovery Scan Tool (x64) Version: 19-09-2017
Ran by Matt (19-09-2017 21:55:20) Run:2
Running from C:\Users\Matt\Downloads
Loaded Profiles: Matt (Available Profiles: Matt)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CMD: bcdedit.exe /set {default} recoveryenabled yes
CMD: dir C:\Windows\
CMD: dir C:\Windows\system32\drivers
*****************


========= bcdedit.exe /set {default} recoveryenabled yes =========

The operation completed successfully.

========= End of CMD: =========


========= dir C:\Windows\ =========

 Volume in drive C is Local Disk
 Volume Serial Number is 1A76-E077

 Directory of C:\Windows

09/19/2017  09:55 PM    <DIR>          .
09/19/2017  09:55 PM    <DIR>          ..
03/18/2017  02:03 PM    <DIR>          addins
08/24/2017  11:35 AM    <DIR>          appcompat
08/22/2017  08:15 PM    <DIR>          AppPatch
09/19/2017  03:22 PM    <DIR>          AppReadiness
03/18/2017  02:03 PM    <DIR>          bcastdvr
07/10/2017  10:40 PM            64,512 bfsvc.exe
03/18/2017  02:03 PM    <DIR>          Boot
03/18/2017  02:03 PM    <DIR>          Branding
09/15/2017  10:38 AM    <DIR>          CbsTemp
08/19/2017  08:37 PM            14,599 comsetup.log
09/15/2016  06:45 PM    <DIR>          CSC
03/18/2017  02:03 PM    <DIR>          Cursors
08/19/2017  08:37 PM    <DIR>          debug
08/19/2017  08:37 PM             7,623 diagerr.xml
03/18/2017  02:03 PM    <DIR>          diagnostics
08/19/2017  08:37 PM             7,623 diagwrn.xml
03/18/2017  07:28 PM    <DIR>          DigitalLocker
09/06/2017  05:50 PM           138,400 DirectX.log
08/19/2017  08:32 PM             4,176 DtcInstall.log
03/18/2017  07:28 PM    <DIR>          en-US
09/04/2017  10:19 PM         4,848,960 explorer.exe
08/19/2017  08:28 PM    <DIR>          Firmware
03/18/2017  02:03 PM    <DIR>          GameBarPresenceWriter
03/18/2017  02:03 PM    <DIR>          Globalization
08/19/2017  08:29 PM    <DIR>          Help
07/10/2017  10:40 PM           975,360 HelpPane.exe
03/18/2017  01:57 PM            18,432 hh.exe
08/19/2017  08:36 PM    <DIR>          HoloShell
03/18/2017  07:28 PM    <DIR>          IME
08/22/2017  08:15 PM    <DIR>          ImmersiveControlPanel
09/18/2017  09:31 PM    <DIR>          INF
03/18/2017  02:03 PM    <DIR>          InfusedApps
03/18/2017  02:03 PM    <DIR>          InputMethod
03/18/2017  02:03 PM    <DIR>          L2Schemas
09/11/2017  07:08 PM    <DIR>          LiveKernelReports
09/02/2017  04:42 PM    <DIR>          Logs
07/05/2017  10:00 PM       971,233,620 MEMORY.DMP
03/18/2017  01:57 PM            43,131 mib.bin
09/18/2017  10:26 PM    <DIR>          Microsoft Antimalware
09/19/2017  03:50 PM    <DIR>          Microsoft.NET
03/18/2017  02:03 PM    <DIR>          Migration
03/18/2017  07:28 PM    <DIR>          MiracastView
03/18/2017  02:03 PM    <DIR>          ModemLogs
03/18/2017  01:58 PM           246,784 notepad.exe
01/15/2017  04:37 PM             1,951 NvContainerRecovery.bat
03/18/2017  07:30 PM    <DIR>          OCR
03/18/2017  02:03 PM    <DIR>          Offline Web Pages
08/19/2017  08:38 PM    <DIR>          Panther
03/18/2017  02:03 PM    <DIR>          Performance
09/19/2017  03:25 PM            37,378 PFRO.log
03/18/2017  02:03 PM    <DIR>          PLA
07/10/2017  10:42 PM    <DIR>          PolicyDefinitions
09/19/2017  09:50 PM    <DIR>          Prefetch
03/18/2017  07:28 PM    <DIR>          PrintDialog
03/18/2017  01:59 PM            34,774 Professional.xml
07/10/2017  10:42 PM    <DIR>          Provisioning
09/19/2017  03:26 PM    <DIR>          pss
07/08/2017  04:15 AM           889,496 py.exe
07/08/2017  02:13 AM            55,456 pyshellext.amd64.dll
07/08/2017  04:15 AM           890,008 pyw.exe
03/18/2017  01:57 PM           321,024 regedit.exe
08/19/2017  08:37 PM    <DIR>          Registration
03/18/2017  07:31 PM    <DIR>          RemotePackages
08/25/2017  12:12 PM    <DIR>          rescache
03/18/2017  02:03 PM    <DIR>          Resources
03/18/2017  02:03 PM    <DIR>          SchCache
03/18/2017  07:31 PM    <DIR>          schemas
03/18/2017  07:31 PM    <DIR>          security
08/19/2017  08:27 PM    <DIR>          ServiceProfiles
03/18/2017  07:28 PM    <DIR>          servicing
08/19/2017  09:26 PM    <DIR>          Setup
09/15/2017  10:19 AM            21,476 setupact.log
08/19/2017  08:29 PM               156 setuperr.log
09/18/2017  04:34 PM    <DIR>          ShellExperiences
03/18/2017  07:29 PM    <DIR>          SKB
08/19/2017  08:37 PM    <DIR>          SoftwareDistribution
03/18/2017  02:03 PM    <DIR>          Speech
03/18/2017  02:03 PM    <DIR>          Speech_OneCore
03/18/2017  01:58 PM           130,560 splwow64.exe
03/18/2017  02:03 PM    <DIR>          System
10/30/2015  12:21 AM               219 system.ini
09/19/2017  03:35 PM    <DIR>          System32
03/18/2017  07:31 PM    <DIR>          SystemApps
03/18/2017  07:31 PM    <DIR>          SystemResources
09/18/2017  04:35 PM    <DIR>          SysWOW64
03/18/2017  02:03 PM    <DIR>          TAPI
09/19/2017  03:25 PM    <DIR>          Tasks
09/19/2017  09:49 PM    <DIR>          Temp
03/18/2017  02:03 PM    <DIR>          tracing
03/18/2017  02:03 PM    <DIR>          twain_32
03/18/2017  01:58 PM            65,536 twain_32.dll
09/04/2017  09:01 PM            39,807 uninstaller.dat
03/18/2017  02:03 PM    <DIR>          Vss
03/18/2017  02:03 PM    <DIR>          Web
10/30/2015  12:21 AM                92 win.ini
09/19/2017  03:30 PM               275 WindowsUpdate.log
03/18/2017  01:58 PM            10,240 winhlp32.exe
09/18/2017  04:38 PM    <DIR>          WinSxS
03/31/2014  09:34 PM           322,248 WLXPGSS.SCR
03/18/2017  01:56 PM           316,640 WMSysPr9.prx
03/18/2017  01:58 PM            11,264 write.exe
              31 File(s)    980,751,820 bytes
              72 Dir(s)  91,700,047,872 bytes free

========= End of CMD: =========


========= dir C:\Windows\system32\drivers =========

 Volume in drive C is Local Disk
 Volume Serial Number is 1A76-E077

 Directory of C:\Windows\system32\drivers

09/19/2017  03:31 PM    <DIR>          .
09/19/2017  03:31 PM    <DIR>          ..
04/29/2016  12:39 PM                 0 !
09/19/2017  10:12 AM           253,888 02323C5D.sys
09/19/2017  10:06 AM           253,888 0381378B.sys
09/18/2017  05:00 PM           253,888 05952656.sys
09/19/2017  10:44 AM           253,888 07EB543E.sys
09/19/2017  10:06 AM           253,888 0BAC3763.sys
03/18/2017  01:56 PM           238,080 1394ohci.sys
09/19/2017  11:22 AM           253,888 1DD0716B.sys
09/18/2017  05:31 PM           253,888 25DA3DB8.sys
09/19/2017  10:43 AM           253,888 268D53AB.sys
09/19/2017  02:39 PM           253,888 2DD9083B.sys
09/18/2017  05:20 PM           253,888 32EC357A.sys
09/18/2017  05:20 PM           253,888 3B173553.sys
03/18/2017  01:56 PM           107,424 3ware.sys
09/18/2017  09:29 PM           253,888 5B7773D0.sys
09/19/2017  10:07 AM           253,888 62D43827.sys
09/19/2017  10:47 AM           253,888 63685687.sys
09/18/2017  09:28 PM           253,888 63A373A9.sys
09/18/2017  05:43 PM           253,888 63B146F4.sys
09/19/2017  02:41 PM           253,888 6564D263.sys
09/19/2017  10:46 AM           253,888 6B93565F.sys
09/19/2017  11:13 AM           253,888 70CE6B10.sys
09/19/2017  03:12 PM           253,888 7773220A.sys
09/19/2017  02:39 PM           253,888 7BB2085F.sys
09/19/2017  03:27 PM           253,888 7F4B2D16.sys
07/27/2017  10:23 PM           723,360 acpi.sys
03/18/2017  01:56 PM            20,480 AcpiDev.sys
03/18/2017  01:56 PM           127,392 acpiex.sys
03/18/2017  01:56 PM            12,800 acpipagr.sys
03/18/2017  01:56 PM            14,848 acpipmi.sys
03/18/2017  01:56 PM            14,336 acpitime.sys
03/18/2017  01:56 PM         1,135,512 adp80xx.sys
09/04/2017  10:11 PM           610,720 afd.sys
03/18/2017  01:58 PM           108,544 agilevpn.sys
03/18/2017  01:57 PM           239,616 ahcache.sys
03/18/2017  01:56 PM           176,640 amdk8.sys
03/18/2017  01:56 PM           172,544 amdppm.sys
03/18/2017  01:56 PM            83,352 amdsata.sys
03/18/2017  01:56 PM           259,488 amdsbs.sys
03/18/2017  01:56 PM            27,040 amdxata.sys
03/18/2017  01:58 PM           184,736 appid.sys
03/18/2017  01:58 PM            17,920 applockerfltr.sys
03/18/2017  07:30 PM           127,904 AppVStrm.sys
03/18/2017  07:30 PM           161,696 AppvVemgr.sys
03/18/2017  07:30 PM           143,776 AppvVfs.sys
03/18/2017  01:56 PM           132,000 arcsas.sys
03/18/2017  01:57 PM            28,672 asyncmac.sys
03/18/2017  01:56 PM            29,088 atapi.sys
03/18/2017  01:56 PM           194,464 ataport.sys
03/18/2017  01:56 PM            57,344 BasicDisplay.sys
07/10/2017  10:40 PM            35,840 BasicRender.sys
03/18/2017  01:56 PM            36,256 battc.sys
03/18/2017  01:56 PM             9,728 bcmfn2.sys
03/18/2017  01:57 PM            10,240 beep.sys
03/18/2017  01:56 PM           101,888 bowser.sys
07/27/2017  09:25 PM           115,712 bridge.sys
03/18/2017  01:56 PM            23,552 BtaMPM.sys
03/18/2017  01:56 PM            43,520 BthAvrcpTg.sys
07/27/2017  09:25 PM           105,472 bthenum.sys
07/27/2017  09:08 PM            97,792 bthhfenum.sys
03/18/2017  01:56 PM            32,256 BthhfHid.sys
03/18/2017  01:56 PM            66,560 bthmodem.sys
09/04/2017  09:26 PM           130,560 bthpan.sys
07/27/2017  09:20 PM           982,016 bthport.sys
03/18/2017  01:56 PM            85,504 BTHUSB.SYS
09/04/2017  09:28 PM            39,424 buttonconverter.sys
03/18/2017  01:56 PM           533,920 bxvbda.sys
03/18/2017  01:56 PM            53,664 CAD.sys
03/18/2017  01:56 PM           122,880 capimg.sys
03/18/2017  01:57 PM            93,184 cdfs.sys
03/18/2017  01:56 PM           160,256 cdrom.sys
03/18/2017  01:57 PM            77,216 CEA.sys
03/18/2017  01:56 PM           102,816 cht4dx64.sys
03/18/2017  01:56 PM           347,032 cht4sx64.sys
03/18/2017  01:56 PM         2,104,224 cht4vx64.sys
03/18/2017  01:56 PM            49,152 circlass.sys
03/18/2017  01:57 PM           391,584 Classpnp.sys
03/18/2017  01:58 PM            12,288 cldflt.sys
07/31/2017  07:38 PM           382,368 clfs.sys
03/18/2017  01:58 PM           877,472 ClipSp.sys
03/18/2017  01:56 PM            30,208 CmBatt.sys
03/18/2017  01:56 PM            28,064 cmimcext.sys
03/18/2017  01:58 PM           642,688 cng.sys
03/18/2017  01:57 PM            39,840 cnghwassist.sys
03/18/2017  01:57 PM            56,224 condrv.sys
03/18/2017  01:57 PM            86,432 crashdmp.sys
03/18/2017  07:30 PM           559,104 csc.sys
07/16/2016  05:22 AM           125,456 CSI2HostControllerDriver.sys
07/12/2016  11:46 PM         1,059,320 css_fw.bin
07/10/2017  10:40 PM           112,544 dam.sys
03/18/2017  01:56 PM            45,568 devauthe.sys
03/18/2017  01:57 PM           150,528 dfsc.sys
03/18/2017  01:56 PM           102,816 disk.sys
03/18/2017  01:58 PM            38,816 Diskdump.sys
03/18/2017  01:57 PM            15,360 Dmpusbstor.sys
03/18/2017  01:56 PM            47,104 dmvsc.sys
03/18/2017  01:56 PM            97,280 drmk.sys
03/18/2017  01:56 PM            16,232 drmkaud.sys
04/03/2017  07:58 PM           238,920 dsp_fw_release.bin
04/03/2017  07:58 PM            12,288 dsp_fw_release_7CAD0808-AB10-CD23-EF45-12AB34CD56EF.bin
03/18/2017  01:57 PM            35,744 Dumpata.sys
03/18/2017  01:59 PM            91,152 dumpfve.sys
09/04/2017  10:21 PM           189,344 dumpsd.sys
03/18/2017  01:58 PM            32,256 dumpsdport.sys
03/18/2017  01:57 PM            25,600 Dumpstorport.sys
09/04/2017  10:19 PM         2,443,168 dxgkrnl.sys
07/10/2017  10:40 PM           409,504 dxgmms1.sys
07/31/2017  07:32 PM           712,600 dxgmms2.sys
03/18/2017  01:57 PM            88,992 EhStorClass.sys
03/18/2017  01:56 PM           119,200 EhStorTcgDrv.sys
03/18/2017  07:31 PM    <DIR>          en-US
03/18/2017  01:56 PM            13,824 errdev.sys
08/19/2017  08:35 PM    <DIR>          etc
03/18/2017  01:56 PM         3,419,040 evbda.sys
03/18/2017  01:57 PM           347,136 exfat.sys
09/19/2017  03:30 PM           101,824 farflt.sys
07/10/2017  10:40 PM           363,424 fastfat.sys
03/18/2017  01:56 PM            32,768 fdc.sys
03/18/2017  01:56 PM            54,272 filecrypt.sys
03/18/2017  01:57 PM            86,432 fileinfo.sys
03/18/2017  01:57 PM            36,864 filetrace.sys
03/18/2017  01:56 PM            26,624 flpydisk.sys
03/18/2017  01:57 PM           386,464 fltMgr.sys
03/18/2017  01:56 PM            63,904 fsdepends.sys
03/18/2017  01:57 PM            33,688 fs_rec.sys
09/04/2017  10:16 PM           715,168 fvevol.sys
03/18/2017  01:57 PM           419,744 FWPKCLNT.SYS
03/18/2017  01:56 PM            21,504 genericusbfn.sys
03/18/2017  01:57 PM         3,440,660 gm.dls
03/18/2017  01:57 PM               646 gmreadme.txt
03/18/2017  01:58 PM             8,192 gpuenergydrv.sys
07/10/2017  10:40 PM            86,528 hdaudbus.sys
03/18/2017  01:56 PM            38,296 hidbatt.sys
09/04/2017  09:26 PM           107,008 hidbth.sys
03/18/2017  01:56 PM           180,736 hidclass.sys
03/18/2017  01:56 PM            52,224 hidi2c.sys
03/18/2017  01:56 PM            51,104 hidinterrupt.sys
03/18/2017  01:56 PM            46,592 hidir.sys
03/18/2017  01:56 PM            40,960 hidparse.sys
03/18/2017  01:56 PM            40,960 hidusb.sys
03/18/2017  01:56 PM            64,416 HpSAMD.sys
07/10/2017  10:40 PM         1,106,848 http.sys
03/18/2017  01:57 PM            74,648 hvservice.sys
03/18/2017  01:56 PM           118,688 hvsocket.sys
03/18/2017  01:57 PM            29,600 hwpolicy.sys
03/18/2017  01:56 PM            16,896 hyperkbd.sys
03/18/2017  01:56 PM           115,200 i8042prt.sys
07/16/2016  05:21 AM         2,133,520 iacamera64.sys
03/18/2017  01:56 PM            33,280 iagpio.sys
03/18/2017  01:56 PM            81,408 iai2c.sys
07/16/2016  05:21 AM            52,752 iaisp64.sys
03/18/2017  01:56 PM            70,656 iaLPSS2i_GPIO2.sys
03/18/2017  01:56 PM            85,504 iaLPSS2i_GPIO2_BXT_P.sys
03/18/2017  01:56 PM           165,376 iaLPSS2i_I2C.sys
03/18/2017  01:56 PM           168,448 iaLPSS2i_I2C_BXT_P.sys
01/31/2016  08:07 PM            83,768 iaLPSS2_GPIO2.sys
01/31/2016  08:07 PM           185,144 iaLPSS2_I2C.sys
01/31/2016  08:07 PM           152,376 iaLPSS2_SPI.sys
01/31/2016  08:07 PM           281,400 iaLPSS2_UART2.sys
03/18/2017  01:56 PM            38,128 iaLPSSi_GPIO.sys
03/18/2017  01:56 PM           113,152 iaLPSSi_I2C.sys
04/05/2017  07:20 PM           769,072 iaPreciseTouch.sys
03/18/2017  01:56 PM           673,184 iaStorAV.sys
03/18/2017  01:56 PM           412,064 iaStorV.sys
03/18/2017  01:56 PM           526,240 ibbus.sys
07/14/2016  07:32 PM         7,958,016 igdkmd64.sys
03/18/2017  01:58 PM            36,864 IndirectKmd.sys
04/24/2017  11:46 PM           246,344 IntcAudioBus.sys
05/11/2016  05:59 PM           787,424 IntcDAud.sys
04/24/2017  11:46 PM           750,152 IntcOED.sys
03/18/2017  01:56 PM            19,360 intelide.sys
03/18/2017  01:56 PM            74,840 intelpep.sys
03/18/2017  01:56 PM           193,536 intelppm.sys
03/18/2017  01:57 PM            49,568 iorate.sys
03/18/2017  01:57 PM            87,040 ipfltdrv.sys
03/18/2017  01:56 PM            92,064 IPMIDrv.sys
03/18/2017  01:58 PM           214,528 ipnat.sys
03/18/2017  01:57 PM           120,320 irda.sys
03/18/2017  01:57 PM            19,968 irenum.sys
03/18/2017  01:56 PM            22,944 isapnp.sys
03/18/2017  01:56 PM            64,416 kbdclass.sys
03/18/2017  01:56 PM            40,448 kbdhid.sys
03/18/2017  01:56 PM            23,040 kdnic.sys
03/18/2017  01:58 PM           390,144 ks.sys
09/04/2017  10:27 PM           136,096 ksecdd.sys
03/18/2017  01:58 PM           170,912 ksecpkg.sys
07/10/2017  10:40 PM            27,136 ksthunk.sys
03/18/2017  01:58 PM            66,560 lltdio.sys
03/18/2017  01:56 PM           108,960 lsi_sas.sys
03/18/2017  01:56 PM           123,808 lsi_sas2i.sys
03/18/2017  01:56 PM           103,328 lsi_sas3i.sys
03/18/2017  01:56 PM            82,848 lsi_sss.sys
03/18/2017  01:57 PM           124,928 luafv.sys
03/18/2017  01:56 PM           405,408 mausbhost.sys
03/18/2017  01:56 PM            51,104 mausbip.sys
08/24/2017  11:27 AM            77,440 mbae64.sys
09/19/2017  03:30 PM            45,472 mbam.sys
09/19/2017  03:25 PM           192,960 MBAMChameleon.sys
09/19/2017  03:30 PM           253,888 MBAMSwissArmy.sys
03/18/2017  01:57 PM            23,552 mcd.sys
03/18/2017  01:56 PM            59,808 megasas.sys
03/18/2017  01:56 PM            64,416 MegaSas2i.sys
03/18/2017  01:56 PM           575,904 megasr.sys
07/27/2017  09:25 PM            97,280 Microsoft.Bluetooth.Legacy.LEEnumerator.sys
03/18/2017  01:56 PM           842,656 mlx4_bus.sys
03/18/2017  01:57 PM            50,688 mmcss.sys
03/18/2017  01:57 PM            42,496 modem.sys
03/18/2017  01:56 PM            39,424 monitor.sys
03/18/2017  01:56 PM            60,320 mouclass.sys
03/18/2017  01:56 PM            33,280 mouhid.sys
03/18/2017  01:57 PM           105,880 mountmgr.sys
03/18/2017  01:58 PM            76,800 mpsdrv.sys
03/18/2017  01:56 PM         1,036,288 mrvlpcie8897.sys
03/18/2017  01:57 PM           144,384 mrxdav.sys
03/18/2017  01:57 PM           467,352 mrxsmb.sys
07/10/2017  10:41 PM           285,696 mrxsmb10.sys
09/04/2017  10:16 PM           228,256 mrxsmb20.sys
03/18/2017  01:57 PM            31,744 msfs.sys
07/16/2016  04:42 AM                 3 MsftWdf_Kernel_01019_Inbox_Critical.Wdf
03/18/2017  01:57 PM           169,888 msgpioclx.sys
03/18/2017  01:56 PM            49,056 msgpiowin32.sys
03/18/2017  01:57 PM             8,704 mshidkmdf.sys
03/18/2017  01:57 PM            12,288 mshidumdf.sys
09/19/2017  03:30 PM            81,696 msidntfs.sys
03/18/2017  01:56 PM            19,352 msisadrv.sys
07/27/2017  10:20 PM           279,968 msiscsi.sys
07/10/2017  10:40 PM            32,768 mskssrv.sys
03/18/2017  01:57 PM            83,456 mslldp.sys
03/18/2017  01:58 PM            10,752 mspclock.sys
03/18/2017  01:58 PM            10,752 mspqm.sys
03/18/2017  01:57 PM           367,000 msrpc.sys
03/18/2017  07:31 PM           230,816 mssecflt.sys
03/18/2017  01:56 PM            44,960 mssmbios.sys
03/18/2017  01:58 PM            12,800 mstee.sys
03/18/2017  01:56 PM            16,896 MTConfig.sys
03/18/2017  01:57 PM           123,808 mup.sys
07/12/2016  11:46 PM            14,454 mute.bmp
03/18/2017  01:56 PM            63,904 mvumis.sys
09/19/2017  08:58 AM            94,144 mwac.sys
03/18/2017  01:56 PM           108,960 ndfltr.sys
09/19/2017  03:30 PM           115,024 ndiilosv.sys
09/04/2017  10:23 PM         1,242,528 ndis.sys
03/18/2017  01:57 PM            50,688 ndiscap.sys
03/18/2017  01:57 PM           128,512 NdisImPlatform.sys
03/18/2017  01:58 PM            27,136 ndistapi.sys
03/18/2017  01:58 PM            65,536 ndisuio.sys
03/18/2017  01:57 PM            20,992 NdisVirtualBus.sys
03/18/2017  01:58 PM           192,000 ndiswan.sys
03/18/2017  01:58 PM            62,464 ndproxy.sys
03/18/2017  01:58 PM           127,488 Ndu.sys
03/18/2017  01:57 PM           122,368 NetAdapterCx.sys
03/18/2017  01:57 PM            57,760 netbios.sys
09/04/2017  09:23 PM           305,152 netbt.sys
09/04/2017  10:24 PM           519,584 netio.sys
07/10/2017  10:40 PM           118,784 netvsc.sys
03/18/2017  01:57 PM            69,120 npfs.sys
03/18/2017  01:56 PM            27,136 npsvctrig.sys
09/04/2017  09:25 PM            43,520 nsiproxy.sys
07/27/2017  10:24 PM         2,327,456 ntfs.sys
03/18/2017  01:57 PM            20,376 ntosext.sys
03/18/2017  01:57 PM             7,680 null.sys
03/18/2017  01:56 PM            80,896 nvdimmn.sys
03/18/2017  01:56 PM           150,432 nvraid.sys
03/18/2017  01:56 PM           166,304 nvstor.sys
03/18/2017  01:58 PM           549,888 nwifi.sys
07/16/2016  05:17 AM           164,880 ov5693.sys
07/12/2016  11:25 PM           173,232 OV5693_13P2BA540_SKY_pipeCfg.bin
07/12/2016  11:25 PM           173,232 OV5693_5BA505T2_SKY_pipeCfg.bin
07/12/2016  11:25 PM           173,232 OV5693_AM-5C012_SKY_pipeCfg.bin
07/12/2016  11:25 PM           173,232 OV5693_CJAF513_SKY_pipeCfg.bin
07/12/2016  11:25 PM           640,304 OV5693_MSHW0070_SKY_pipeCfg.bin
07/16/2016  05:18 AM           156,176 ov7251.sys
07/12/2016  11:25 PM            11,856 OV7251_5SF010T2_SKY_pipeCfg.bin
07/12/2016  11:25 PM            11,856 OV7251_6SF002T2_SKY_pipeCfg.bin
07/12/2016  11:25 PM             7,264 OV7251_MSHW0072_SKY_pipeCfg.bin
07/16/2016  05:17 AM           162,320 ov8865.sys
07/12/2016  11:25 PM           640,304 OV8865_MSHW0071_SKY_pipeCfg.bin
07/12/2016  11:25 PM           640,304 OV8865_MYCLAA4T_SKY_pipeCfg.bin
03/18/2017  01:57 PM           152,992 pacer.sys
03/18/2017  01:56 PM            97,792 parport.sys
09/04/2017  10:25 PM           159,648 partmgr.sys
03/18/2017  01:56 PM           353,696 pci.sys
03/18/2017  01:56 PM            16,800 pciide.sys
03/18/2017  01:56 PM            53,656 pciidex.sys
03/18/2017  01:56 PM           120,224 pcmcia.sys
03/18/2017  01:57 PM            52,640 pcw.sys
07/10/2017  10:40 PM           117,664 pdc.sys
03/18/2017  01:58 PM           741,376 PEAuth.sys
03/18/2017  01:56 PM            58,784 percsas2i.sys
03/18/2017  01:56 PM            61,848 percsas3i.sys
03/18/2017  01:56 PM           101,376 pmem.sys
03/18/2017  01:56 PM           373,248 portcls.sys
03/18/2017  01:56 PM           172,032 processr.sys
03/18/2017  01:57 PM            49,664 qwavedrv.sys
03/18/2017  01:57 PM            17,920 rasacd.sys
03/18/2017  01:58 PM           107,008 rasl2tp.sys
03/18/2017  01:57 PM            81,920 raspppoe.sys
03/18/2017  01:58 PM            97,792 raspptp.sys
03/18/2017  01:58 PM            79,872 rassstp.sys
03/18/2017  01:57 PM           434,080 rdbss.sys
03/18/2017  07:31 PM            27,136 rdpbus.sys
03/18/2017  07:30 PM           183,296 rdpdr.sys
03/18/2017  07:30 PM            30,624 rdpvideominiport.sys
03/18/2017  01:57 PM           282,528 rdyboost.sys
03/18/2017  01:57 PM         1,735,584 refs.sys
03/18/2017  01:57 PM           936,864 refsv1.sys
03/18/2017  01:57 PM            14,336 registry.sys
07/31/2017  06:41 PM           180,736 rfcomm.sys
03/18/2017  01:56 PM            40,960 RfxVmt.sys
03/18/2017  01:57 PM           150,016 rmcast.sys
03/18/2017  01:57 PM            34,816 RNDISMP.sys
07/10/2017  10:40 PM            13,312 rootmdm.sys
03/18/2017  01:58 PM            82,432 rspndr.sys
08/08/2016  07:58 AM             3,618 RTAIODAT.DAT
04/24/2017  11:46 PM         5,263,360 RTKVHD64.sys
03/18/2017  01:56 PM           110,496 sbp2port.sys
03/18/2017  01:57 PM            43,520 scfilter.sys
03/18/2017  01:56 PM            91,040 scmbus.sys
03/18/2017  01:57 PM           175,520 scsiport.sys
09/04/2017  10:30 PM           287,648 sdbus.sys
03/18/2017  01:56 PM            31,128 SDFRd.sys
03/18/2017  01:56 PM            98,208 sdport.sys
03/18/2017  01:56 PM            94,624 sdstor.sys
03/18/2017  01:57 PM            75,680 SerCx.sys
03/18/2017  01:57 PM           154,016 SerCx2.sys
03/18/2017  01:56 PM            26,112 serenum.sys
03/18/2017  01:56 PM            84,480 serial.sys
03/18/2017  01:56 PM            28,672 sermouse.sys
04/27/2017  05:00 PM           249,856 SETA6DF.tmp
06/21/2017  12:52 AM            81,760 SETA83B.tmp
03/18/2017  01:56 PM            18,432 sfloppy.sys
03/18/2017  01:56 PM            44,960 sisraid2.sys
03/18/2017  01:56 PM            81,824 sisraid4.sys
07/16/2016  05:21 AM           170,496 SkcController.sys
03/18/2017  01:58 PM            32,672 SleepStudyHelper.sys
03/18/2017  01:57 PM            21,504 smclib.sys
03/18/2017  01:56 PM           167,328 spacedump.sys
03/18/2017  01:56 PM           587,168 spaceport.sys
03/18/2017  07:31 PM            40,352 SpatialGraphFilter.sys
03/18/2017  01:57 PM            80,288 SpbCx.sys
07/10/2017  10:41 PM           414,208 srv.sys
07/10/2017  10:40 PM           722,944 srv2.sys
09/04/2017  09:11 PM           254,976 srvnet.sys
03/18/2017  01:56 PM            31,136 stexstor.sys
07/10/2017  10:40 PM           144,288 storahci.sys
03/18/2017  01:56 PM            95,648 stornvme.sys
09/04/2017  10:16 PM           546,208 storport.sys
03/18/2017  01:58 PM            79,872 storqosflt.sys
03/18/2017  01:56 PM            36,760 storufs.sys
03/18/2017  01:56 PM            36,768 storvsc.sys
03/18/2017  01:57 PM            75,776 stream.sys
09/09/2015  03:36 AM            59,448 SurfaceBaseIntegration.sys
06/28/2016  09:55 PM           128,144 SurfaceButton.sys
09/05/2015  06:40 AM            58,504 SurfaceDigitizerIntegration.sys
11/23/2015  11:55 PM            51,344 SurfaceDisplayCalibration.sys
04/05/2017  08:27 PM           103,688 SurfaceIntegrationDriver.sys
09/05/2015  06:40 AM            56,984 SurfacePenClickFilter.sys
07/14/2016  07:09 PM           115,592 SurfacePenDriver.sys
09/05/2015  06:40 AM            61,464 SurfacePenIntegration.sys
10/22/2015  01:45 PM         2,813,592 SurfaceStorageFwUpdate.sys
09/05/2015  06:40 AM            64,000 SurfaceSystemTelemetryDriver.sys
06/28/2016  09:56 PM            77,584 SurfaceTouchServicingML.sys
02/09/2017  08:39 PM            80,144 SurfaceUsbHubFwUpdate.sys
03/18/2017  01:56 PM            18,336 swenum.sys
03/18/2017  01:56 PM            64,512 Synth3dVsc.sys
03/18/2017  01:57 PM            31,232 tape.sys
03/18/2017  01:57 PM            28,064 tbs.sys
09/04/2017  10:11 PM         2,675,104 tcpip.sys
03/18/2017  01:57 PM            51,712 tcpipreg.sys
03/18/2017  01:57 PM            40,352 tdi.sys
07/31/2017  07:36 PM           119,712 tdx.sys
02/09/2017  10:28 PM           213,616 TeeDriverW8x64.sys
03/18/2017  07:31 PM            37,280 terminpt.sys
07/10/2017  10:40 PM           130,464 tm.sys
07/10/2017  10:40 PM           219,040 tpm.sys
03/18/2017  01:56 PM            61,440 TsUsbFlt.sys
03/18/2017  01:56 PM            35,328 TsUsbGD.sys
03/18/2017  07:30 PM           125,952 tsusbhub.sys
03/18/2017  01:58 PM           162,304 tunnel.sys
03/18/2017  01:56 PM            78,752 uaspstor.sys
09/04/2017  09:27 PM           104,960 UcmCx.sys
03/18/2017  01:58 PM           179,200 UcmTcpciCx.sys
07/27/2017  09:27 PM            51,712 UcmUcsi.sys
03/18/2017  01:56 PM           213,920 Ucx01000.sys
03/18/2017  01:56 PM            45,568 Udecx.sys
03/18/2017  01:57 PM           324,096 udfs.sys
03/18/2017  01:56 PM            29,600 uefi.sys
03/18/2017  07:31 PM            40,344 UevAgentDriver.sys
03/18/2017  01:58 PM           263,584 ufx01000.sys
03/18/2017  01:56 PM            98,712 UfxChipidea.sys
03/18/2017  01:56 PM           138,656 ufxsynopsys.sys
03/18/2017  01:56 PM            57,856 umbus.sys
09/18/2017  04:34 PM    <DIR>          UMDF
03/18/2017  01:56 PM            14,336 umpass.sys
03/18/2017  01:56 PM            29,600 urschipidea.sys
03/18/2017  01:58 PM            59,288 urscx01000.sys
03/18/2017  01:56 PM            28,064 urssynopsys.sys
03/18/2017  01:57 PM            23,040 usb8023.sys
03/18/2017  01:57 PM            37,888 USBCAMD2.sys
03/18/2017  01:56 PM           173,984 usbccgp.sys
03/18/2017  01:56 PM           103,424 usbcir.sys
03/18/2017  01:56 PM            32,160 usbd.sys
03/18/2017  01:56 PM            98,200 usbehci.sys
03/18/2017  01:56 PM           511,904 usbhub.sys
07/27/2017  10:15 PM           554,400 USBHUB3.SYS
03/18/2017  01:56 PM            30,720 usbohci.sys
03/18/2017  01:56 PM           466,336 usbport.sys
03/18/2017  01:56 PM            27,136 usbprint.sys
03/18/2017  01:56 PM            32,768 usbrpm.sys
09/04/2017  09:28 PM            71,680 usbser.sys
03/18/2017  01:56 PM           131,488 USBSTOR.SYS
03/18/2017  01:56 PM            35,328 usbuhci.sys
07/10/2017  10:40 PM           388,000 USBXHCI.SYS
07/27/2017  01:34 PM           965,984 VBoxDrv.sys
07/27/2017  01:33 PM           196,040 VBoxNetAdp6.sys
07/27/2017  01:33 PM           206,976 VBoxNetLwf.sys
07/27/2017  01:33 PM           149,816 VBoxUSBMon.sys
03/18/2017  01:56 PM            54,176 vdrvroot.sys
03/18/2017  01:57 PM           215,456 VerifierExt.sys
07/10/2017  10:40 PM           730,016 vhdmp.sys
03/18/2017  01:56 PM            35,328 vhf.sys
03/18/2017  01:57 PM            49,664 videoprt.sys
07/31/2017  07:30 PM            82,336 vmbkmcl.sys
07/31/2017  06:44 PM            83,968 vmbkmclr.sys
03/18/2017  01:56 PM           107,424 vmbus.sys
03/18/2017  01:56 PM            25,088 VMBusHID.sys
03/18/2017  01:56 PM            13,824 vmgencounter.sys
03/18/2017  01:56 PM            10,240 vmgid.sys
03/18/2017  01:56 PM             9,216 vms3cap.sys
03/18/2017  01:56 PM            47,520 vmstorfl.sys
03/18/2017  01:56 PM            83,360 volmgr.sys
03/18/2017  01:57 PM           373,664 volmgrx.sys
03/18/2017  01:57 PM           397,216 volsnap.sys
03/18/2017  01:56 PM            16,288 volume.sys
03/18/2017  01:56 PM            74,656 vpci.sys
03/18/2017  01:56 PM           166,816 vsmraid.sys
03/18/2017  01:56 PM           305,568 VSTXRAID.SYS
03/18/2017  01:58 PM            27,136 vwifibus.sys
03/18/2017  01:58 PM            77,312 vwififlt.sys
03/18/2017  01:58 PM            41,472 vwifimp.sys
03/18/2017  01:56 PM            30,720 wacompen.sys
03/18/2017  01:58 PM            81,408 wanarp.sys
03/18/2017  01:57 PM            55,808 watchdog.sys
07/10/2017  10:40 PM           142,752 wcifs.sys
03/18/2017  01:57 PM            72,192 wcnfs.sys
03/18/2017  01:56 PM            44,632 WdBoot.sys
03/18/2017  01:57 PM           902,376 Wdf01000.sys
03/18/2017  01:56 PM           294,816 WdFilter.sys
03/18/2017  01:57 PM            61,672 WdfLdr.sys
07/10/2017  10:40 PM           757,248 WdiWiFi.sys
03/18/2017  01:56 PM           121,248 WdNisDrv.sys
03/18/2017  01:57 PM            46,488 werkernel.sys
03/18/2017  01:57 PM           164,768 wfplwfs.sys
03/18/2017  01:57 PM            35,744 wimmount.sys
03/18/2017  01:58 PM            70,232 WindowsTrustedRT.sys
03/18/2017  01:56 PM            18,520 WindowsTrustedRTProxy.sys
03/18/2017  01:56 PM            31,648 winhv.sys
03/18/2017  01:57 PM            55,296 winhvr.sys
03/18/2017  01:56 PM            32,160 winmad.sys
03/18/2017  01:58 PM           217,088 winnat.sys
03/18/2017  01:56 PM            90,112 winusb.sys
03/18/2017  01:56 PM            64,920 winverbs.sys
03/18/2017  01:56 PM            18,432 wmiacpi.sys
03/18/2017  01:57 PM            20,384 wmilib.sys
03/18/2017  01:57 PM           208,288 wof.sys
03/18/2017  01:59 PM            30,624 WpdUpFltr.sys
03/18/2017  01:57 PM            33,184 WppRecorder.sys
03/18/2017  01:57 PM            23,552 ws2ifsl.sys
03/18/2017  01:57 PM           100,864 WUDFPf.sys
03/18/2017  01:57 PM           220,672 WUDFRd.sys
07/10/2017  10:40 PM           277,504 xboxgip.sys
03/18/2017  01:56 PM            46,592 xinputhid.sys
             469 File(s)    111,250,085 bytes
               5 Dir(s)  91,699,896,320 bytes free

========= End of CMD: =========


==== End of Fixlog 21:55:21 ====

Link to post
Share on other sites
Aura

Aura

Posted
Posted

Alright, follow the instructions in the thread below once more, and make sure to only leave Drivers checked. Once it's done running and restarting the removing the threats, provide me the latest mbar-log-DATE-(TIME).txt that will be in the MBAR folder.

https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/

From what I can see, MBAR sees and removes one of the offending driver, but not the 2nd one.

Link to post
Share on other sites
Aura

Aura

Posted
Posted

Alright, you'll need it.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Recovery Environment Scan
Follow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply.

Item(s) required:

  • USB Flash Drive (size depend on if you have to create a USB Recovery or Installation media)
  • CD/DVD (optional: only needed if you need to create a Recovery or Installation media and your USB Flash Drive is too small)
  • Another computer (optional: only needed if you cannot work from the infected computer directly)

Preparing the USB Flash Drive

  • Download the right version of FRST for your system:
  • Move the executable (FRST.exe or FRST64.exe) on your USB Flash Drive
  • Download the attached fixlist.txt, and move it on your USB Flash Drive as well

Boot in the Recovery Environment

  • Plug your USB Flash Drive in the infected computer
  • To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below:
    • Restart the computer
    • Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears
    • Use the arrow keys to select Repair your computer, and press on Enter
    • Select your keyboard layout (US, French, etc.) and click on Next
    • Click on Command Prompt to open the command prompt
      Note:If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on SevenForums.
  • To enter the Recovery Environment with Windows 8 or Windows 8.1, follow the instructions in this tutorial on EightForums
    Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial.
  • To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums
    Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on TenForums.

Once in the command prompt

  • In the command prompt, type notepad and press on Enter
  • Notepad will open. Click on the File menu and select Open
  • Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad
  • In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter
  • Note: Replace the letter e with the drive letter of your USB Flash Drive
  • FRST will open
  • Click on Yes to accept the disclaimer
  • Click on the Fix button and wait for the scan to complete
  • A log called fixlog.txt will be saved on your USB Flash Drive. Attach it in your next reply

fixlist.txt

Link to post
Share on other sites
mattyc

mattyc

Posted
  • Author
Posted

Thanks Yoan, 

I was able to get to the recovery environment by hard-resetting 3 times in a row. 
When i click on command-prompt, however, it tells me to enter my recovery key, with the following link: (https://support.microsoft.com/en-us/help/17133/windows-8-bitlocker-recovery-keys-frequently-asked-questions)

I'm sure I do not have a bitlocker recovery key since I was unaware that it existed until just now, and it looks like I need one to continue any further. I'm fine with a complete factory reset at this point if we can do that from the recovery environment, but I wanted to let you know where I was first per your request in your first response. Thanks again for being so helpful, just let me know where you think I should go from here. 

Link to post
Share on other sites
mattyc

mattyc

Posted
  • Author
Posted

Here are the steps that I had to take to get to do a complete factory reset, for anyone who has run into the same problems as I have. 
 

  • Entered the Recovery Environment by doing a hard power-off 3 (sometimes 4) times in a row. 
  • Chose command prompt and was told I had to enter my bitlocker password, which I have never set up before. Maybe this was enabled by the malware to prevent me from removing it? Clever Girl. 
  • Clicked on 'Skip This Drive' and was given a command prompt. 
  • Followed the instructions to open FRST64.exe, which opened very small, as if it had been shrunk to the smallest window size possible. Hardly anything was readable, but I did see the fix button. It was not clickable, nor was anything else clickable within the window (or resizable). 
  • I quit this and tried the "Reset My PC" option, which gave me an error "There was a problem resetting your PC"
  • I tried Recover From The Cloud, which gave me an error "Something went wrong, please try again." after half an hour of downloading something. 
  • I tried Recover from the Cloud again, and it worked! I have no idea why. Maybe someone else can shed some light on it.

Regardless, I am very happy to have my computer usable again. Thanks Yoan and I hope this helps out someone else!

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

  I accept