wiggy Posted September 19, 2017 ID:1165262 Share Posted September 19, 2017 Must be some major issue going on - the Endpoint Protection management interface at https://cloud.malwarebytes.com has been down for the last 12hrs. Event logs on all user PCs filling up with connection and sync errors, clients not updating and no visibility into our Endpoint Protection environment - not ideal. Link to post Share on other sites More sharing options...
Staff jasonc Posted September 19, 2017 Staff ID:1165273 Share Posted September 19, 2017 We're very sorry for the problem this temporary outage has caused you, and wanted to let you know that services have been restored. You should be able to access the console at this time. A brief side note regarding maintenance windows: During these periods, all managed endpoints will continue to run scans as scheduled, and your endpoints will remain protected in accordance with your policy settings. Any data related to threat activity will queued on your endpoints, and will transmitted to the cloud console as soon as services are restored. Additionally, protection updates and application updates will always continue to run during console maintenance periods, and your endpoints will remain protected by the latest versions. If for any reason you’re still unable to access the console, please contact our Customer Success team so that we can assist. Thank you again for your patience and understanding. Link to post Share on other sites More sharing options...
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