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life-time license canceled??


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I just checked my MB3 for updates, and saw the yellow bar to Upgrade Now??  I am trying to enter my Key and License, getting green checks next to each, but the windows does not respond; see the attached popup.  Clearly I'm on the internet sending this post.

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I was finally able to "activate" my license.  I have no idea what caused this glitch.

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6 minutes ago, ingber said:

I just checked my MB3 for updates, and saw the yellow bar to Upgrade Now??  I am trying to enter my Key and License, getting green checks next to each, but the windows does not respond; see the attached popup.  Clearly I'm on the internet sending this post.

Capture.JPG

Restart and try again.

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@hopper15 If your having issues you need to provide logs, please follow the instructions below and then start your own topic with the logs...

Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

  1. FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs
  2. Download FRST and save it to your desktop
    NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  3. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  4. Press the "Scan" button
  5. This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
  6. NEXT: Create and obtain an mb-check log
  7. Download MB-Check and save to your desktop
  8. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
  9. This will produce one log file on your desktop: mb-check-results.zip
  10. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

Thank You,

Firefox

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