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49 minutes ago, vietvet7071 said: Lifetime license.

Real old version. 

Can you try installing the latest over your existing product and let me know if that worked.

Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3

Run the installer on top of your existing product. No need to uninstall.


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As @Porthos mentioned, you have a much older version. The upgrade scenario of installing the latest version on top of that version may not work properly. If you run into issues, please use mb-clean from the link below to full remove your installed copy and then install the latest.


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17 minutes ago, vietvet7071 said:

Reinstalled it again and it worked. After I saw that it was working ok an alert came up that I didn't have the latest update so I canceled that alert and turned off automatic update.

It was advising you the database was out of date. Bad idea turning off updates, Makes the program worthless.

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  • 2 weeks later...
3 minutes ago, Firefox said:

Lets make sure your on the latest version.... download from this link and install over the top of your existing version. https://downloads.malwarebytes.com/file/mb3

OK, shut down MB and installed from your download link which seems to have sorted the problem. Shut down MB and restarted - all seems fine. Any idea what caused the glitch? I was regularly checking for updates, but presumably that is the database rather than the program itself?

Thanks for the prompt reply and solution :rolleyes:

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