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Can get MBAM to remove trogans on reboot


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I ran ccleaner. Then MBAM. After I ran it it said that some of the infections would be removed during reboot. But I can't seem to get rid of them. I'm not really advanced in this area, but I follow directions pretty well if someone can help. I'm getting ready to run ComboFix because I read about it in another forum, please help me out! Also the reason why I'm trying to clean the system and registry is because i have a "The instruction at...." error coming up during startup before the user is even selected.....

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Hi nu2it And Welcome Malwarebytes!

Click here to download HJTInstall.exe

  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
  • Launch Malwarebytes' Anti-Malware
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

* MBAM Reort

* HijackThis log (new)

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Here are the two logs you requested, I really appreciate you helping me out...

HijackThis:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:44:17 AM, on 8/8/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3070115

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3070115

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: (no name) - {5E2826CD-02A5-4DAD-9471-FAF2DD9CC17D} - c:\windows\system32\edyyrxc.dll (file missing)

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

O4 - HKUS\S-1-5-21-2561335266-608477781-792710444-1006\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User '?')

O4 - HKUS\S-1-5-21-2561335266-608477781-792710444-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')

O4 - HKUS\S-1-5-21-2561335266-608477781-792710444-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')

O4 - HKUS\S-1-5-21-2561335266-608477781-792710444-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')

O4 - HKUS\S-1-5-21-2561335266-608477781-792710444-1006\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')

O4 - HKUS\S-1-5-21-2561335266-608477781-792710444-1006\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet (User '?')

O4 - HKUS\S-1-5-21-2561335266-608477781-792710444-1006\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler (User '?')

O4 - HKUS\S-1-5-18\..\Run: [] C:\WINDOWS\TEMP\ry8yd450.exe (User '?')

O4 - HKUS\.DEFAULT\..\Run: [] C:\WINDOWS\TEMP\ry8yd450.exe (User 'Default user')

O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: hp officejet 4100 series.lnk = ?

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: Setup_VRM.lnk = C:\Documents and Settings\Kyauna\Local Settings\Temporary Internet Files\Content.IE5\O56J4HAN\Setup_FX%287.3.1001SWTB%29[1].EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll

O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4058/ftp...302/Coupons.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - http://imikimi.com/download/imikimi_plugin_0.5.1.cab

O20 - Winlogon Notify: zddxjwnx - edyyrxc.dll (file missing)

O21 - SSODL: XmLdrLocation - {0C887F38-5178-43DA-B9F0-B856141FCDA4} - C:\WINDOWS\system32\msuueng.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: lxdu_device - Unknown owner - C:\WINDOWS\system32\lxducoms.exe (file missing)

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--

End of file - 10845 bytes

********************************************************************************

*************************************************

********************************************************************************

*************************************************

MBAM Log from 2009-08-07 ( I just downloaded the MBAM software on Thursday so it should be the latest version):

Malwarebytes' Anti-Malware 1.40

Database version: 2551

Windows 5.1.2600 Service Pack 2

8/7/2009 3:57:55 PM

mbam-log-2009-08-07 (15-57-55).txt

Scan type: Quick Scan

Objects scanned: 104591

Time elapsed: 9 minute(s), 16 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 1

Registry Keys Infected: 7

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

C:\WINDOWS\system32\edyyrxc.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5e2826cd-02a5-4dad-9471-faf2dd9cc17d} (Trojan.Vundo.H) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\zddxjwnx (Trojan.Vundo.H) -> Delete on reboot.

HKEY_CLASSES_ROOT\CLSID\{5e2826cd-02a5-4dad-9471-faf2dd9cc17d} (Trojan.Vundo.H) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\feqppcoa (Trojan.Vundo.H) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\feqppcoa (Trojan.Vundo.H) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\feqppcoa (Trojan.Vundo.H) -> Delete on reboot.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5e2826cd-02a5-4dad-9471-faf2dd9cc17d} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\WINDOWS\system32\edyyrxc.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\ogmgvbp.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

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Looks like we have Vundo. I just woke up and not had any coffee yet. But,,,,,, I do not see an anti-virus program installed on your computer. It is extremely important that you have an antivirus program installed and running on your computer to prevent possible infections. I would like you to download and install a free antivirus program..

Perform a full scan with Avira and let it delete everything it is finding.

Then reboot.

After reboot, open your Avira and select "reports".

There doubleclick the report from the Full scan you have done. Click the "Report File" button and copy and paste this report in your next reply together with a new HijackThislog.

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OK, i can't get the anti virus to install. My guess is that it needs the internet (i downloaded on my laptop and transfered via usb). BUT my internet doesn't work for some reason on the comp. when I try to install my ISP software it says that no network adapter is present. But the router acknowledges that the comp is there, I'm stumped.

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Tried it and it didn't work..... I went to device manager and it has an exclamation next to everything in network adapters. When I tried to update the driver it said that the driver was corrupted. I uninstalled and tried to install a new driver from the Broadcom website but it didn't work. The computer is a trashy DELL E521 the network card its running is an even trashier Broadcom 440x 10/100 Integrated Controller. I tried to remove the actually network card but couldn't figure out how. I'm on my way to the store to just get a USB wireless card....

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Hey Kenny94

Just wanted to give you an update. While I tried to install the USB wireless network adapter, I couldn't get Windows installer to install it. The computer was given to me for school (if I could get it working correctly) because the orginal owner doesn't know much about computers and was just going to replace it anyway. So since I was having all the issues and didn't need anything on the hard drive anyway I decided to just go ahead and do a factory restore ( sorry about the past owners files but they didn't mention anything important). Then I redownloaded MBAM and ran another scan to make sure it was clean. Here are the results:

Malwarebytes' Anti-Malware 1.40

Database version: 2583

Windows 5.1.2600 Service Pack 2

8/8/2009 10:06:12 PM

mbam-log-2009-08-08 (22-06-12).txt

Scan type: Full Scan (C:\|)

Objects scanned: 118328

Time elapsed: 8 minute(s), 36 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

********************************************************************************

********************************************************************************

*

***********************************************

Just a quick question though so I don't have the same issues.... What antivirus software do you run in conjunction with MBAM for future reference?

Thanks for the help!!!!!!!!!

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What antivirus software do you run in conjunction with MBAM for future reference?

AntiVir Personal. The one I ask you to download. We are not done yet....... :) Your computer still has infections, and no antivirus software!

Please post a fresh/new HijackThis log.

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I decided to just go ahead and do a factory restore ( sorry about the past owners files but they didn't mention anything important).

Hi nu2it

Sorry I missed the part above. Use AntiVir Personal and Malwarebytes they work well together. So your good to go... :)

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