Chad_ Posted September 18, 2017 ID:1164732 Share Posted September 18, 2017 Where is your support team? 2 tickets in past month, multiple emails and no response. Your company is horribl. I'm not going to renew my subscription since you don't have the courtesy to response to simple support requests. #98562240 #2058584 See attached. Why is this mini window showing up when the program is already minimized to tray and not shown in taskbar? Link to post Share on other sites More sharing options...
dcollins Posted September 18, 2017 ID:1164737 Share Posted September 18, 2017 (edited) This is a known side effect of a fix that was introduced. We are looking at some better alternatives for the future, but for now, this is expected. I looked into your tickets, and it looks like your first ticket was responded to on Sept 6, and your second ticket was merged into the first. I would check your spam/junk filter to make sure the email didn't get caught up there Edited September 18, 2017 by dcollins Link to post Share on other sites More sharing options...
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