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Lifetime License problem


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Hello folks 

I have a problem that I cannot understand, maybe someone can help. I've had some bad luck with my pc and had to rebuild it several times. I've also installed MWB several times as well on the same pc. My HDD failed and i had to replace it. Motherboard failed and replaced. Viruses, OS corruption, you get the idea. Every time I reinstalled the OS, I reinstalled MWB using my lifetime license. Now when I try to activate it I get an error stating this: 

MBAM403104

"The usage level has exceeded the max volume allowed. There is a problem with your license key and we are unable to activate your license. Please check your license details and try entering your key again"

 

May I ask why is this happening with a full retail lifetime license? Attached is an image of the error.

Any help will be greatly appreciated! 

MWB-Error.PNG

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Hello and Welcome....

Every time you uninstall Malwarebytes, you have to deactivate it first or you will run into this issue.  There are two possible ways to correct this issue at the moment.  One is you can create your account over at https://my.malwarebytes.com  using the same email address you used to buy your lifetime license and then remove the old activations. 

The only other way is to contact Malwarebytes support help desk  RIGHT HERE and creating a ticket.

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