emcee917 Posted September 15, 2017 ID:1164064 Share Posted September 15, 2017 Hi Every few minutes I get a popup from malwarebytes that n65adserv.com was blocked but when I run a scan using malwarebytes nothing comes up. I've attached the malwarebytes scan. Thanks! malwarebytes.txt Link to post Share on other sites More sharing options...
kevinf80 Posted September 15, 2017 ID:1164066 Share Posted September 15, 2017 Hello emcee917 and welcome to Malwarebytes, Follow the instructions at this link and post the requested logs: https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Thank you, Kevin Link to post Share on other sites More sharing options...
emcee917 Posted September 15, 2017 Author ID:1164069 Share Posted September 15, 2017 Sure, here are the addition.txt and frst.txt files and above is my malwarebytes log. Let me know if there's anything else you need Thanks Addition.txt FRST.txt Link to post Share on other sites More sharing options...
kevinf80 Posted September 15, 2017 ID:1164079 Share Posted September 15, 2017 Thanks for those logs emcee917, continue as follows: Uninstall Webroot SecureAnywhere, reboot when complete.... Next, Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download AdwCleaner and move it to your Desktop Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Emsisoft Emergency Kit Click Here to download Emsisoft Emergency Kit. The download will automatically start after a moment. Save EmsisoftEmergencyKit.exe to your Desktop. Double click on EmsisoftEmergencyKit.exe (Windows Vista/7/8/10 users: Accept UAC warning if it is enabled). A screen like this will appear: Leave everything as it is, then click Extract. This maybe listed as Install This will unpack or install Emsisoft Emergency Kit to the EEK folder located in the root drive (usually C:\). Once the extraction or installation is done, an icon will appear on your Desktop. Double click it to start Emsisoft Emergency Kit. Wait for Emsisoft Emergency Kit to finish loading signatures. A screen like this should appear: Choose Yes, then wait for EEK to finish updating. Choose Malware Scan under the Scan button. When EEK asks to activate PUP detection, choose Yes. Wait for the scan to finish. If EEK detects something, all detected items will be displayed. Place a checkmark before everything, then choose Quarantine Selected. If Emsisoft Emergency Kit asks to reboot, please do so immediately. The scan log is located in Logs -> Scan Logs. Click on the entry of the latest scan, choose Export and save the report on your Desktop. Please Copy and Paste the contents of the scan log in your next reply. Let me see those logs, also tell me if there are any remaining issues or concerns.... Thank you, Kevin.... fixlist.txt Link to post Share on other sites More sharing options...
kevinf80 Posted September 17, 2017 ID:1164473 Share Posted September 17, 2017 still with us emcee...? Link to post Share on other sites More sharing options...
kevinf80 Posted September 20, 2017 ID:1165496 Share Posted September 20, 2017 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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