Unable to install v3, (even after 9 months)

[jafea]

So anyway, after running for the last year on v2 since my abortive attempt to install v3 way back here, I decided to give it another go and downloaded 3.2.2.2029 ...

Same problem, fails to install:

2017-09-15 22:37:56.151   Log opened. (Time zone: UTC+10:00)
2017-09-15 22:37:56.151   Setup version: Inno Setup version 5.5.8 (u)
2017-09-15 22:37:56.151   Original Setup EXE: D:\Downloads\mb3-setup-consumer-3.2.2.2029.exe
2017-09-15 22:37:56.151   Setup command line: /SL5="$170EE2,67866746,119296,D:\Downloads\mb3-setup-consumer-3.2.2.2029.exe" /SPAWNWND=$300DC4 /NOTIFYWND=$200EBE 
2017-09-15 22:37:56.151   Windows version: 10.0.15063  (NT platform: Yes)
2017-09-15 22:37:56.151   64-bit Windows: Yes
2017-09-15 22:37:56.151   Processor architecture: x64
2017-09-15 22:37:56.151   User privileges: Administrative
2017-09-15 22:37:56.154   64-bit install mode: Yes
2017-09-15 22:37:58.598   Created temporary directory: K:\Temp\is-3B36G.tmp
2017-09-15 22:37:58.622   Extracting temporary file: K:\Temp\is-3B36G.tmp\suhlpr.dll
2017-09-15 22:37:58.795   InitializeSetup raised an exception (fatal).
2017-09-15 22:37:58.795   Exception message:
2017-09-15 22:37:58.795   Message box (OK):
                          Runtime Error (at 79:120):
                          
                          Could not call proc.
2017-09-15 22:38:46.535   User chose OK.
2017-09-15 22:38:46.535   Deinitializing Setup.
2017-09-15 22:38:46.550   Log closed.

Output of FRST64 attached again ... although it didn't seem to help last time.

FRST.7z

[Porthos]

@jafea Welcome back.

You are still using a RAMDISK. MB 3 will not install with the temp files located on the ramdisk.  Known issue. Must relocate your temp files back to the default location.

Quote

 (RamDisk) (Fixed) (Total:6 GB) (Free:5.84 GB) exFAT

 

Edited September 15, 2017 by Porthos

[jafea]

Thank you!

I have to wonder why nobody mentioned this in the last thread, I've been running TEMP in a RAM drive for more years than I can remember and I think this is the only program that has balked during install.

 

Thanks again.

[Porthos]

40 minutes ago, jafea said:

I have to wonder why nobody mentioned this in the last thread

It has been tested and figured out now but with no fix yet.

 

41 minutes ago, jafea said:

I think this is the only program that has balked during install.

Sorry, but it is what it is for now. You can go back to your old setup till the next new full version I believe.

[jafea]

MBAM 3.3.1.2183 still has the same problem.

Just as a matter of interest other programs using the same version installer, (eg. DisplayFusion), have no trouble coping with a RAM drive.

Also, someone else who has a RAM drive, ( ImDisk Virtual Disk Driver - same as me), and installed MBAM 3 reported that just redirecting TEMP back to default location didn't work, they had to disable the RAM drive before it would install, (necessitating restarts).

[dcollins]

Correct, this issue has not been resolved yet

[jafea]

Thought I'd update this thread, just installed 3.5.1.2522 and it worked without a hitch.

The problem with installing while having a RAM disk appears to be fixed.

Thank you