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Spyware Removal Help

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I've recently been getting random pop up windows appearing. I think I may have spyware but I can't seem to remove it. I ran avg and it came up clean. I tried running malawarebytes but it wouldn't load. I then went to the c folder directly and then rename it. No luck. I was unable to run hijack thanks too. I am not sure what to do. Any help would be greatly appreciated. Thank you.

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