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License key trouble


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Same issue here with a lifetime key. I've opened a ticket but here's a screenshot of the error....

I suspect it's not de-activating the previous install and thus thinks it's an attempt to install on a 4'th PC (I have a 3 PC license). Hopefully this can be resolved globally and not be something that requires me to create a ticket for each install.

Malwarebytes.JPG

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4 hours ago, sswilson said:

Same issue here with a lifetime key. I've opened a ticket but here's a screenshot of the error....

I suspect it's not de-activating the previous install and thus thinks it's an attempt to install on a 4'th PC (I have a 3 PC license). Hopefully this can be resolved globally and not be something that requires me to create a ticket for each install.

 

Hello @sswilson

Please send me a private message with your ticket number, as well as your license purchase information with ID and Key and I'll assist you in getting it resolved.

Thank you and sorry for the issue

Ron

 

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