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I've been having unwanted/interfering popups for a while now and found this post.  I am on Win10, and followed the link in the above post to reinstall product.  I did not run the mbclean program, and so far, there are no popups happening.  Maybe lucky, but grateful to have seemed to solve the popup annoyance.

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Let's get some diagnostic logs.

·  Create and obtain Farbar Recovery Scan Tool (FRST) logs

  1. Download FRST and save it to your desktop
    Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  2. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  3. Press the "Scan" button
  4. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    • Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions

·  Create and obtain an mb-check log

  1. Download MB-Check and save to your desktop
  2. Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" 
  3. This will produce one log file on your desktop: mb-check-results.zip
    • This file will include the FRST logs generated from the previous set of instructions
    • Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
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18 hours ago, Halwho said:

Using Microsoft  Solitaire Collection when most blocks happened.  Sites blocked usually contained "ad" somewhere, as in advertisement.  Not visiting the stuff we all suspect.  :)  

Do you ONLY have that game app open at the time? I redownloaded that game to test and I have no blocks.

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I have used Chrome, Firefox, Edge and had various difficulties with each.  Latest Edge now seems to give no real trouble that I can see.  Launches quickly after power up/boot, now plays video well, etc.  Maybe this is an edge-related problem?  I could start using one of the others again...maybe try minimal tabs with edge, using it like a one-tab browser...? 

I taught internals of the IBM mainframe operating system all over the world as my career, taught Windows stuff when mainframe dried up, had trouble with Android on a phone, and there's always something like this to drive me up the wall.  Great to have a forum where help like yours is offered.  I have helped in other forums (for a?) to give back whenever I could.  So you know how much I appreciate what you're doing here.  (While I'm doing this with my multiple-tab Edge, I keep getting the popups, so it doesn't appear to be related to just the game stuff.)


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Popups are as frequent as ever.  I did try "Manage exclusions" option in the popup, but it did not offer anything I could see.  I agree with your thought that some website(s) are probably causing the real problem.  I really use and like the ones I have tabs for in Edge.  You don't like Edge, and I've had problems with them all.  I was hoping Microsoft had helped Edge enough to get around the problems I was having, and it does seem to do all the stuff I use now.  

The IBM mainframe environment is really virus-free because they exclude all non-authorized access and work on a named- "allowed" basis  but it would be a pain in the neck to do it that way in a "personal" computer.  Just the price of admission, I guess.  I'm pretty tired of trying to get the popups out...  Stuff trying to link to other stuff is just the way these websites pay their bills.


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