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Web protection causes DNS errors

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I've had malwarebytes on my laptop and phone for a long time and just got it on my PC (haven't used my  PC in a little bit) a week ago.  

Everything was working fine until this morning when I couldn't get to any websites and it would give a DNS error as the reason.

The only way I can fix it is to disable the web protection on malwarebytes.  It instantly makes it so I can go to websites. If I turn it back on, I can't get to websites again.

I uninstalled and reinstalled malwarebytes with no effect. Also restarted computer and modem. 

Anyone know what's going on?

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1 hour ago, ToolmanTR said:

Anyone know what's going on?

@ToolmanTR :welcome:

Could you get us some logs, please. 

·  Create and obtain Farbar Recovery Scan Tool (FRST) logs

  1. Download FRST and save it to your desktop
    Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  2. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  3. Press the "Scan" button
  4. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    • Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions

·  Create and obtain an mb-check log

  1. Download MB-Check and save to your desktop
  2. Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" 
  3. This will produce one log file on your desktop: mb-check-results.zip
    • This file will include the FRST logs generated from the previous set of instructions
    • Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area


Edited by Porthos
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