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Malware wireless update

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Malwarebytes detected this malware called wireless update if it tries to remove it crashes the application is a system application that is pre installed rooting is not a option cause there is no root available for my phone does anyone know how to remove it my phone name is v7 Zyro

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On 9/12/2017 at 9:14 AM, Vabadus said:

@XixZ if that's a system application unfortunately we cannot remove it. However you can disable it.

Here's a blog post related to those types of malware: https://blog.malwarebytes.com/cybercrime/2017/03/mobile-menace-monday-preinstalled-adware-and-sometimes-worse/

I have a Hisense U989 Pro. I have disabled this app many times before, but it enables itself again. Is there anything else I can do? 

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This Is Not A Virus. This Is A App That Is Already Installed On Phone It Updates  Your WiFi and Cellular So If You Have a WiFi Or Cellular error it will update and  fix or improve siganl coverage when phone company update there coverage

iPhone don't have this app because it updates by itself in the background

So stop saying it's a virus people that don't know about technical just know how to say virus because they don't recognize apps it's stupid and ignorant.

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22 minutes ago, RaZerIsloveHoe said:

This Is Not A Virus. This Is A App That Is Already Installed On Phone It Updates  Your WiFi and Cellular So If You Have a WiFi Or Cellular error it will update and  fix or improve siganl coverage when phone company update there coverage

iPhone don't have this app because it updates by itself in the background

So stop saying it's a virus people that don't know about technical just know how to say virus because they don't recognize apps it's stupid and ignorant.

This is a virus. I contacted Hisense and the service agent did not disagree with me when I said that this is a virus. Secondly, he suggested that I simply connect my phone to my PC or laptop, find the folder that the file is in, and delete it. If this was a proper system file I doubt very strongly that he would suggest this course of action and he would have defended his employer and brand against the statement that I made regarding the FACT that, on this specific phone, this is a virus. 

Also, RaZerIsloveHoe, don't call people stupid or ignorant - ignorant people think they know better than everybody else... You have NO IDEA what other people know, so please don't be irrational and assume you know why people make the statements that they make. 

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On 3/18/2019 at 3:50 PM, I_am_me said:

This is a virus. I contacted Hisense and the service agent did not disagree with me when I said that this is a virus. Secondly, he suggested that I simply connect my phone to my PC or laptop, find the folder that the file is in, and delete it. If this was a proper system file I doubt very strongly that he would suggest this course of action and he would have defended his employer and brand against the statement that I made regarding the FACT that, on this specific phone, this is a virus. 

Also, RaZerIsloveHoe, don't call people stupid or ignorant - ignorant people think they know better than everybody else... You have NO IDEA what other people know, so please don't be irrational and assume you know why people make the statements that they make. 

The problem is, this can very likely prevent your phone from updating towards the latest recommended software/firmware versions, at least for my phone. (which is an Access Wireless Android version 7.1.1 Model TW801. I can confirm this because before removing this app, I had a software update notification after going to System updates from under the About phone section. However, once I found out that Malwarebytes detected as pup.riskware.autoins.fota.ins under an app called Wireless Update, I had to remove it via command prompt using the commands adb shell pm uninstall -k --user 0 com.fota.wirelessupdate after finding it's path: package:/system/priv-app/SystemFota/SystemFota.apk=com.fota.wirelessupdate (because so far it was the only way I can remove it according the information below) I get a notification error saying "wizard keeps stopping" which is basically preventing me from updating the phone.

It's really a sketchy pickle to be in. I don't want to use my phone with malware stuck on it forever, but at the same time, I don't want to leave it vulnerable without the latest updates. Either malwarebytes has to do further investigations to ensure this file is not a false positive or if it is virus, someone over at Access Wireless needs has to do some digging of their and at least provide some kind of patch in future updates to fix this issue.

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