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Update Reverts to Freeware for me


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@candypalms:welcome:

Can you try installing the latest 3.2.2.2018 over your existing product and let me know if that worked.

Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3

Run the installer on top of your existing product. No need to uninstall.

If it does not activate.

Reach out to our online support at 

 https://support.malwarebytes.com/community/consumer/pages/contact-us

 

Usually, support will take 2/3 days or more since support is busier than normal at this time to get to your request.

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16 minutes ago, candypalms said:

I'll contact support. 

You can also

Visit http://my.malwarebytes.com/ & sign up with the email address used to purchase the Malwarebytes product, once registered & logged in it'll show all your registered products, their ID & Key plus a deactivate all button.
This will be perfect for those who forget to deregister their product before trying to install on a different device.

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