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cannot open any security or anti virus programs due to running resource mes


Mikey1

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See you can run frst fix...

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Cheers,

Kevin....

 

fixlist.txt

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Hiya Mike

I`ll have to see if the MBAR developers have any new ideas.... When you shifted the driver via recovery environment boot back to normal windows, now run the following:

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

32 Bit version:
https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

64 Bit version:
https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\mrt.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Next,

Download RogueKiller and save it on your desktop, ensure to download correct version..

RogueKiller (X86)

RogueKiller (x64)
 
  • Exit all running applications.
  • Double-click on RogueKiller.exe to launch the tool. On its first execution, RogueKiller will disply the software license (EULA), click on "Accept" to continue.
  • If RogueKiller is unable to load, do not hesitate to try launching it several times or rename it winlogon.
  • Click "Start Scan" to begin the analysis. This may take some time.
  • Once the scan is complete, click the "Open TXT" button to display the scan report.
  • Copy/Paste it's content in your next reply.
  • Do not use delete function, let me check the log first

Thank you,

Kevin...

 

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---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 07 11:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 07 11:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 07 16:26:45 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 07 16:26:47 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 07 21:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 07 21:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Sat Sep 09 13:26:48 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Sat Sep 09 13:26:50 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Sat Sep 09 18:26:46 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Sat Sep 09 18:26:49 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Sun Sep 10 14:26:46 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Sun Sep 10 14:26:47 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Wed Sep 13 12:26:54 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Wed Sep 13 12:27:14 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Wed Sep 13 17:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Wed Sep 13 17:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 14 13:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 14 13:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 14 18:29:44 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 14 18:29:46 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 14 23:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 14 23:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Sun Sep 17 11:26:46 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Sun Sep 17 11:26:47 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.52, September 2017 (build 5.52.14201.0)
Started On Sun Sep 17 16:02:33 2017

Engine: 1.1.14104.0
Signatures: 1.251.334.0
Run Mode: Interactive Graphical Mode

Results Summary:
----------------
No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Sun Sep 17 16:04:30 2017


Return code: 0 (0x0)

Just doing the Rkiller bit now

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RogueKiller V12.11.14.0 (x64) [Sep 11 2017] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : https://forum.adlice.com
Website : http://www.adlice.com/download/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 10 (10.0.14393) 64 bits version
Started in : Normal mode
User : Micke [Administrator]
Started from : F:\Data\Desktop\RogueKiller_portable64.exe
Mode : Scan -- Date : 09/17/2017 16:11:56 (Duration : 00:24:29)

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 1 ¤¤¤
[PUP.Gen0] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} -> Found

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 1 ¤¤¤
[PUP.Firefox][File] C:\Users\Micke\AppData\Roaming\Mozilla\Firefox\Profiles\0knd2vyl.default\Invalidprefs.js -> Found

¤¤¤ WMI : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: TOSHIBA DT01ACA100 ATA Device +++++
--- User ---
[MBR] 8dea710877d0ee5b7670aae5ef23bdf7
[BSP] 3e11e1b1b7ab42232287469017668fcb : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 353 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 724992 | Size: 953514 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: Hitachi HDT725032VLA380 ATA Device +++++
--- User ---
[MBR] 4011c0a5ed567fe86c5843739afe9027
[BSP] 552e39f1515461950109f1902f784cd3 : Linux MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 305143 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive2: SPCC Solid State Disk ATA Device +++++
--- User ---
[MBR] 5f0b32fdb3f2dd5d6607a83a65eff48a
[BSP] 59b3360ce20f297d8df377bbe300eab7 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 500 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 1026048 | Size: 142270 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] EXTEN (0x5) [VISIBLE] Offset (sectors): 292397054 | Size: 86164 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive3: Generic USB SD Reader +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive4: Generic USB CF Reader +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive5: Generic USB SM Reader +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive6: Generic USB MS Reader +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive7: TOSHIBA TransMemory-Mx USB Device +++++
--- User ---
[MBR] 5ae6b146dbf6dc83696452e553f21cac
[BSP] a72014c15b73c44b25888a853448cf89 : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 2048 | Size: 29765 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive8: Seagate Expansion Desk SCSI Disk Device +++++
--- User ---
[MBR] bf435562d8d999d7478dff581e774eb2
[BSP] 4e9a0c6ad21a057eb5c8a45d4a708ee9 : Empty MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 1907728 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
Error reading LL2 MBR! ([1] Incorrect function. )

+++++ PhysicalDrive9: Kingston DataTraveler 3.0 USB Device +++++
--- User ---
[MBR] 29eaf41ef2ed4fbf65e5633cefb07a3d
[BSP] 68222adb6fcd440aed3a5e89de469e6c : Windows XP MBR Code
Partition table:
0 - [ACTIVE] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 8064 | Size: 14992 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )


This is the RKiller  open txt report I didn't delete anything

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Posted just now

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 07 11:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 07 11:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 07 16:26:45 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 07 16:26:47 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 07 21:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 07 21:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Sat Sep 09 13:26:48 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Sat Sep 09 13:26:50 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Sat Sep 09 18:26:46 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Sat Sep 09 18:26:49 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Sun Sep 10 14:26:46 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Sun Sep 10 14:26:47 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Wed Sep 13 12:26:54 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Wed Sep 13 12:27:14 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Wed Sep 13 17:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Wed Sep 13 17:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 14 13:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 14 13:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 14 18:29:44 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 14 18:29:46 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Thu Sep 14 23:26:47 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Thu Sep 14 23:26:48 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.51, August 2017 (build 5.51.14100.0)
Started On Sun Sep 17 11:26:46 2017

Engine: 1.1.14003.0
Signatures: 1.249.316.0
Run Mode: Preparing Heartbeat Telemetry
Microsoft Windows Malicious Software Removal Tool Finished On Sun Sep 17 11:26:47 2017


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.52, September 2017 (build 5.52.14201.0)
Started On Sun Sep 17 16:02:33 2017

Engine: 1.1.14104.0
Signatures: 1.251.334.0
Run Mode: Interactive Graphical Mode

Results Summary:
----------------
No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Sun Sep 17 16:04:30 2017


Return code: 0 (0x0)

Just doing the Rkiller bit now

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