Paid Malwarebytes Premium 3.1.2 Exploit Protection turns off after 1 minute

[ComputerPro2000]

Exploit Protection turns itself off after just 1 minute. I have a paid subscription, version 3.1.2 Premium. I have uninstalled and reinstalled the complete product 3 times.

I doubled checked that the MBAM folders are excluded from Nortons AV. Attached are the 3 reports that tech support has requested in other forum posts...
 

mb-check-results.zip

FRST.txt

Addition.txt

[Porthos]

@ComputerPro2000

Can you try installing the latest 3.2.2.2018 over your existing product and let me know if that worked.

Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3

Run the installer on top of your existing product. No need to uninstall.

Please let me know if you are still seeing issues after the latest product install.

Edited September 6, 2017 by Porthos

[ComputerPro2000]

45 minutes ago, Porthos said:

@ComputerPro2000

Can you try installing the latest 3.2.2.2018 over your existing product and let me know if that worked.

Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3

Run the installer on top of your existing product. No need to uninstall.

Please let me know if you are still seeing issues after the latest product install.

 

That did it. It stayed on and then after 10 minutes I restarted and more than 10 minutes and it is still running fine. I'm surprised that the Malwarebytes server didn't give me this as an update. Anyway, thanks for the fix.

 

[Porthos]

1 minute ago, ComputerPro2000 said:

I'm surprised that the Malwarebytes server didn't give me this as an update. Anyway, thanks for the fix.

There is an issue with the auto updates so they paused it on their end to reduce issues. 

[Tricia]

I had the same problem, used your fix and that sorted it.  Thanks.

[Porthos]

@Tricia

Glad it worked for you. 

If you run into other issues feel free to start your own topic for assistance.