Real Time Web Protection will not turn on

[Jim83709]

I am running Malwarebytes Premium v 3.1.2.  A few days ago I began receiving notices that the web real-time protection was not turned on.  When I go to settings/protection and attempt to enable the real-time web protection is denotes starting......with no results.  Is there an update that will resolve this error?

[nikhils]

Hello @Jim83709

Can you please follow the forum post below and send us the logs:

 

[Jim83709]

Attached are the log files.

mb-check-results.zip

[Porthos]

Can you please try this: You are on an older version.

1. Download the latest MB 3 installer from : https://downloads.malwarebytes.org/file/mb3
2. Run the installer on top of your existing product. (Note you don't have to uninstall anything, just run the installer again)
 

Can you let me know if that worked?

[Jim83709]

The update appears to have worked.  My real-time web protection is turned on and working normally.  Thank you.

[Porthos]

7 minutes ago, Jim83709 said:

The update appears to have worked.  My real-time web protection is turned on and working normally.  Thank you.

Your Welcome