Jump to content

[RESOLVED] Can't change profile picture


Recommended Posts

FTR, I am not able to change my avatar either, not with Pale Moon, Chrome or Edge. I do not even see that Profile Photo icon.

Another oddity is when I go to Account Settings, if I click on "Edit Profile", I get an error stating, "You are not allowed to edit this profile". Yet I was able to update my "4" line signature that contained images Photobucket was holding for ransom :angry: but, of course, could only have 2 lines now. :(

Link to post
Share on other sites
  • Administrators

Hi @Digerati

With the big update to version 4 of our forum software last summer, there was a major overhaul profile customization.

Those in the "Members" group cannot upload a profile picture and are limited to two lines in their signature.

Because you set up your profile picture and signature before that update last year, you were able to keep your profile picture and more than two lines in your signatures. However, any updates to your signature will enforce the new rule of two lines.

Please let me know if you have any additional questions.

Thanks,
Cecile

Link to post
Share on other sites
  • celee changed the title to [RESOLVED] Can't change profile picture
  • Administrators

Hi @TheQuickFox,

It looks like you are in the "Members" group (you can see what group people are in right under their personal avatar or the default letter one).

Those in the "Members" group unfortunately do not have the ability to edit their profile picture.

Please let me know if you have any additional questions. 

Thanks,
Cecile

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.